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Level 1 Desktop Technician
3 weeks ago
Hourly rate: $20-22 per hour, depending on experience.
Applicants should have a valid drivers’ license, and should be able to travel daily to assignments mostly in New Hyde Park but would need to provide backup in Long Island, the 5 boroughs and Westchester. We reimburse for mileage, as well as approved technical certifications 1-2 month position.
OVERVIEWThe primary responsibilities of this person are installing and integrating workstations and peripherals (desktops, laptops, printers, scanners and tablets) onsite at various office locations of a large healthcare client organization. Applicants should be versed in workstation imaging, as well as hardware/software installation, configuration, and troubleshooting. They should also possess excellent interpersonal, customer service, and organizational skills.
Applicants should have a valid drivers’ license, and should be able to travel daily to assignments mostly in New Hyde Park but would need to provide backup in Long Island, the 5 boroughs and Westchester. We reimburse for mileage, as well as approved technical certifications Flu shot needed. 1-2 month position.
RESPONSIBILITIES:
- Survey and inventory existing workstation hardware/software
- Image/configure workstations prior to deployment
- Remove and catalogue existing workstation hardware
- Install new workstations (desktops, laptops, tablets) and related hardware/software
- Integrate new workstations into the network environment
- Test functionality of new workstation hardware/software
- Work with client end user to ensure we have met or exceeded their expectations, and obtain signoff from them on new equipment/software
- Provide post-installation support as required
- Provide documentation including client sign off, inventory information and post support resolution
QUALIFICATIONS:
- Ability to troubleshoot hardware and software problems
- Understanding of wireless devices, and the process of integrating them onto a network
- Excellent customer service skills
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
Preferred:
- 1-2 years of experience in hardware and software installation/integration
- CompTIA A+ certification
- Lenovo and/or HP hardware certifications
About Custom Computer Specialists:
Custom Computer Specialists, Inc. is the #1 Technical Consultant in the Northeast celebrating over 40 years in business Expressed simply in our tagline – Right People, Right Results, Right Careers – Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It’s why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.
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