Intake Specialist

3 weeks ago


Katy, United States A Hug Away Full time $15 - $20
Join Our Team as an Intake Specialist

Company: A Hug Away Healthcare, Inc.
Location: Katy, TX
Position Type: Full-Time, In-Person
Experience: Checking Eligibility, Collecting payments, scheduling patients, customer service

About Us:
A Hug Away Healthcare, Inc. is a veteran-owned, minority-owned, woman-owned, and small business entity, proudly certified as a historically underused business. We are passionate about delivering exceptional home health and hospice care, ensuring that our patients and their families receive the best possible support. We are on the lookout for dedicated professionals who share our commitment and values.

Why This Role is Perfect for You:
Are you a multi-tasking expert with a heart for helping others? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, we want you to join our team as an Intake Specialist

What We Offer:
  • Comprehensive Benefits Package: Health, dental, and vision insurance with employer contributions.
  • Annual Profit Sharing Plan: Share in the success you help to create.
  • Supportive Work Environment: Be part of a team that values collaboration and professional growth.
  • Long-Term Stability: we are looking for someone who wants to grow with us for the long haul.

Your Key Responsibilities:
  • Coordinate and manage the intake process for new home health and hospice referrals.
  • Ensure every referral knows they are special to us, providing a personal touch that sets us apart.
  • Build and maintain strong relationships with referral sources, ensuring they are eager to send us their next referral.
  • Accept payments and Schedule appointments and coordinate care efficiently, even under pressure.
  • Understand and navigate insurance authorizations to ensure timely and accurate service delivery.
  • Communicate with a smile in your voice, demonstrating empathy and a genuine heart for helping those who are sick and hurting.
  • Assist with staffing and scheduling needs, leveraging HR experience to find the right personnel.

What We're Looking For:
  • Experience in home health and hospice coordination of care is a plus 
  • Ability to multi-task and thrive in a fast-paced environment.
  • Strong organizational and communication skills.
  • A genuine desire to help others and make a difference.
  • Proficiency in relevant scheduling and coordination tools.
  • Ability to work independently and as part of a team.

Highly Considered Qualifications:
  • Experience using Kinnser
  • Background in billing is a plus

Ready to Join Us?
If you’re ready to take your career to the next level with a company that truly cares about its employees and patients, we’d love to meet you Submit your resume and cover letter to info@ahugaway.com with the subject line "Intake Specialist."

Make a Difference with Us:
At A Hug Away Healthcare, Inc., we believe in making a difference in the lives of our patients and their families. If you’re passionate about your work and looking for a forever position, join us and become part of a team that values your dedication and expertise.

Apply today and take the first step toward a rewarding career with A Hug Away Healthcare, Inc.

A Hug Away Healthcare, Inc.
Committed to Care, Committed to You

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