General Manager
1 week ago
Position Overview:We are seeking an experienced and driven Hotel General Manager to lead our hospitality team with excellence. This role demands strong leadership, attention to operational details, and a passion for creating outstanding guest experiences. The ideal candidate will ensure the hotel operates smoothly while driving revenue growth and maintaining a commitment to high standards.
Salary:
$85K - $115K base salary, plus 30% bonus potential
Key Responsibilities:
- Daily Operations: Supervise all hotel departments, such as front desk, housekeeping, food and beverage, and maintenance, to ensure consistent, high-quality service delivery.
- Team Leadership: Build and maintain a positive work environment by mentoring and developing a diverse team of hospitality professionals. Oversee the implementation of staff training programs to enhance skills and performance.
- Guest Satisfaction: Develop and implement strategies to exceed guest expectations, address feedback, and continuously enhance the guest experience.
- Financial Management: Develop effective revenue strategies, control costs, and achieve financial targets. Monitor and analyze financial reports to guide hotel decision-making and improve key metrics like ADR, RevPAR, and market share.
- Quality Assurance: Uphold brand standards and compliance with industry regulations, ensuring the property meets all quality benchmarks.
- Strategic Growth: Work collaboratively with senior management to identify and execute long-term strategies for operational improvement and growth.
- Leadership: Proven ability to inspire, lead, and manage teams effectively, fostering a culture of excellence.
- Problem-Solving: Demonstrated success in identifying operational issues and implementing actionable solutions.
- Education: Bachelor's degree in Hospitality Management or a related field is required; advanced degree preferred.
- Experience: At least 5 years of hotel management experience, with a strong background in Sales and Marketing and a record of delivering exceptional results.
- Communication: Excellent verbal and written communication skills to collaborate with staff, guests, and management.
Why Join Us? Joining our team means becoming part of a culture that values dedication and innovation in the hospitality industry. We are committed to empowering our employees and fostering professional growth. You'll have the opportunity to work in an environment that prioritizes excellence and offers rewarding challenges to develop your career.
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