Operations Coordinator

4 weeks ago

Denver, United States Colorado Lighting, Inc. Full time $36,000 - $40,000
OPERATIONS COORDINATOR - Reports to Operations Director.

Job Type: Full-time (temp - to hire).
Great benefits after 90 days.
The Operations Coordinator is responsible for quality control of service work orders by coordinating with the field technicians and billing department to ensure timely, high-quality input into billing. Also provides support to the Director of Operations as requested.

This position is responsible for (but not limited to) the following: 
  • Provides Quality Control for all Service paperwork.
    • Reviews exception cases for all service paperwork working with the billing department.
    • Make the initial contact with field personnel with coaching and feedback regarding tablet discrepancies & data quality issues.
    • Tracks quality and issues of all techs for training purposes - sends to appropriate Manager.
  • Sage Processing.
  • Provides support to Technicians in managing and documenting time.
    • Assists all technicians with managing time.
    • Corrects and adjusts all time for technicians and electricians.
    • Add special instructions to customer profile.
  • Assists Director of Operations.
    • Maintain a positive and collaborative team environment for entire Operations Department.
    • Takes initiative and adapts to other responsibilities when tasked.

Qualifications:
  • Ability to communicate both verbally and thorough writing in a professional, courteous and knowledgeable manner.
  • Ability to multitask (using several screens and browsers and the same time, talk on the phone while navigating the system).
  • Ability to prioritize tasks according to deadlines and urgency and complete them in a timely and professional manner.
  • Ability to comprehend, summarize, edit and paraphrase data.
  • Ability to browse the internet and also use the internal systems and websites for our customers.
  • Ability to create, edit and analyze Excel spreadsheets, Word documents, PDF files and Power Point presentations.
  • Ability to create, navigate, search and update Colorado Lighting’s systems. (work orders, reports, quotes, invoices etc, emails).
  • Ability to use office equipment (i.e., fax, phone, scanner, copier, mail).
  • Proficiency in SAGE 100 Contractor helpful.

CLI provides outstanding benefits: including full medical, dental, and life insurance. PTO and paid holidays. Come join our winning team 
 
We maintain a drug-free workplace and perform pre-employment substance abuse and background testing. 
Colorado Lighting offers an extensive benefits package. Please visit www.coloradolighting.com for more details. 
 

COLORADO LIGHTING, INC. provides sustainable energy-efficient solutions from consultation through installation and recycling. We enhance the efficiency of lighting and electrical systems for our customers through expert assistance in (1) specifying which products will produce the greatest energy and maintenance savings while providing the best solution to meet customer goals, (2) supplying and installing the new lighting and electrical products and (3) maintaining the lighting and electrical system. Customer service is our number one focus. We provide full-service solutions to our customers; the key element being the long-term relationship we build and maintain. In addition, when we recommend a product or system, we stand behind that product and its performance. 
 

COLORADO LIGHTING, INC. was founded in 1977 and has steadily grown over the past 40 years. We have, on staff, certified lighting consultants, journeyman electricians, master electricians, and certified lighting technicians. Our employees drive fully- 

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