Logistics Dispatcher
2 weeks ago
RESPONSIBILITIES:
- Responsible for communicating with the truck drivers and customers via phone or email to dispatch.
- Responsible for relaying work orders, route rescheduling and assisting the driver with any inquiries.
- Responsible for keeping track of the driver's location and number of hours driven to make sure he leaves and arrives on time for scheduled freight appointments.
- Dispatched drivers on contracted loads by relaying pickup and delivery information as well as routing.
- Minimizing empty miles, maximizing revenue-generating miles.
- Updating the board throughout the day with equipment and load info.
- Maintained professional relationships with customers via phone and email.
- Reporting detention, OOS & V immediately.
- Staying up to date on freight trends.
- Knowing backhaul/head-haul markets and the relevant pricing.
- Completing new customer contracts.
- Pre-planning your assigned drivers.
- Computer proficient (Outlook, Word, Excel).
- Great organizational skills.
- Must have great customer service skills.
- Must have great phone skills.
REQUIREMENTS:
- 1 YEAR Experience as a Dispatcher or load planner.
- 1 year experience working in the trucking or logistics industry.
- experience with Mcleod trucking software.
- Must be proficient in Microsoft office suite.
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