Parts Associate

1 week ago

Summit, United States Peotter's Auto Body & Spa Full time
The Parts Associate will be responsible for assisting the Parts Department Manager in all aspects of the parts department's daily operations. This includes receiving and stocking parts, assisting with inventory management, and providing excellent customer service to internal and external customers. The Parts Associate will work closely with the Parts Department Manager and other department staff to ensure that the correct parts are available for repairs and that inventory levels are appropriate. In summary, the Parts Associate at a luxury auto repair facility plays a vital role in the success of the parts department.

RESPONSIBILITIES:The Parts Associate of Peotter’s is an automotive employee whose day to day will focus on:
  • Receive and stock parts, ensuring that they are stored correctly and accurately recorded in inventory management software- CCC One
  • Assist with inventory management, including conducting regular inventory checks and identifying and resolving inventory discrepancies
  • Provide excellent customer service to both internal and external customers, including answering questions and providing assistance with selecting the correct parts for repairs
  • Assist with ordering and receiving parts, ensuring that they are received in a timely and accurate manner
  • Keep the parts department clean and organized, ensuring that parts are easy to locate and access
  • Assist with maintaining accurate records of parts sales and returns
  • Communicate effectively with other department staff to ensure that parts are available for repairs and that inventory levels are appropriate
  • Stay current with industry trends and developments in order to provide expert advice and recommendations to customers and staff
 ASSOCIATED KEY PERFORMANCE INDICATORS:
  • Accuracy and timeliness of parts receiving and stocking
  • Inventory accuracy and management
  • Customer satisfaction ratings and feedback
  • Sales and revenue generated from parts sales
  • Adherence to inventory management and customer service standards
 QUALIFICATIONS AND SKILLS:
  • A valid Driver’s License
  • Maintain a positive driving record
  • Ability to work in the U.S.
  • Must have 2-3 years minimum experience in the automotive parts industry
  • Knowledge of CCC parts management is needed
  • Accuracy and timeliness of parts receiving and stocking
  • Inventory accuracy and management
  • Customer satisfaction ratings and feedback
  • Sales and revenue generated from parts sales
  • Adherence to inventory management and customer service standards

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