Retail Sales Associate

4 weeks ago

San Marcos, United States Baja Designs Full time $17 - $19
Retail Sales | Baja Designs/sPOD Baja Designs/sPOD is growing We are seeking an organized and enthusiastic individual that is detail oriented and is looking to create a career within the off-road industry. This is a growth opportunity with room for advancement.

Performance lighting solutions from Baja Designs have been at the forefront of off-road lighting for 30+ years. We specialize in LED light bars, LED auxiliary lights, the world’s first laser and auxiliary lights. In addition, our sPOD precision power distribution systems are created with top-tier 12V power control solutions for various applications, including camper vans, race trucks, industrial equipment, and agriculture.  Established in 2005, sPOD precision power distribution systems have been part of the Baja Designs family for the past three years. With sPOD, you can say goodbye to cumbersome relays, wiring looms, and circuit fuses. Our solid-state power control management system is one of the simplest and most efficient solutions available today.   Baja Designs/ sPOD offer solutions for all riders, drivers, and adventurers, covering ATV, motorcycles, adventure bikes, overland rigs, agricultural, marine, and heavy equipment.  Off Road Enthusiasts Highly Encouraged to Apply

Why Work with Us?

The 6 Core Values at Baja Designs:
  • Respect- Everyone is a priority
  • Accountability- Regardless of title, we are all responsible for our performance, words, and actions
  • Personal + Professional Growth- Support each other’s individual growth so we grow as a team
  • Teamwork- We contribute & collaborate in a positive manner
  • Clear + Honest Communication- Our effective communication leads to our success
  • Work/Life Balance- We work to live, not live to work

Baja Designs Mission Statement“We Manufacture industry-leading solutions that inspire off road and automotive enthusiasts alike to explore the unknown. We stay on the cutting edge through best-in-class performance, craftmanship, consumer engagement, and providing meaningful solutions.”

Baja Designs is proud to be an equal opportunity employer. Baja Designs recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

What you can look forward to as a Baja Designs employee: We offer competitive pay and a comprehensive benefits package including health insurance; employer paid dental, vision, disability, life, and AD&D; 401K with a generous company match; tuition assistance; holiday, vacation and paid sick time; casual work environment, and much more 

If the description above strikes an interest to you, keep on reading for more

What Retail Sales will do: 
  • Provide product information and support to customers via phone, email, and Live chat on Baja Designs lighting, accessories and sPOD products.
  • Answer product questions.
  • Assist the customers with sales inquiries.
  • Upsell and Cross-sell when applicable.
  • Facilitate sales over the phone/email/Live chat/walk-in customers.
  • Facilitate sales at events
  • Stay up to date on product knowledge.
  • Communicate with the engineering department to stay up to date on the latest products.
  • Maintain product information material and organize for quick reference when needed.
  • Initiate warranty claims
  • Identify issues with various kits and communicate customer needs to Product Development team. 
  • Keep up to date on new off-road vehicles and maintain knowledge on differences/updates in vehicle models.
  • Record customer feedback and relay information back to designated departments.
  • Understand all current and legacy products and attend all new product training.
  • Promote and maintain a positive attitude to our customers while exceeding their expectations for services provided.
 What You Bring to the Team:
  • 2-5 years of customer service/sales experience preferred.
  • Technical background with experience is preferred:
  • Basic 12V understanding is a plus
  • Installation of aftermarket accessories
  • Knowledge of the off-road industry preferred.
  • Willingness to learn about Baja Designs and sPOD products and accessories.
  • High school diploma or equivalent.
  • Excellent written and verbal communication skills (English).
  • MS Office Suite Intermediate Skills 
  • Strong organizational skills.
  • Ability to multitask.
  • Strong telephone skills.
  • Excellent teamwork skills.
  • Positive attitude and ability to work with a variety of personalities.
  • Detail oriented.
 $17-19 Hourly Plus Commission. D.O.E. Location and Commitments
  • Full-time
  • Monday- Friday; 8:30 AM - 5:30 PM
  • San Marcos, CA.

What’s next?If you fit the qualifications, we’re looking for this opportunity, you’ll be contacted to schedule a phone interview to further discuss your expectations and goals you have

To learn more about us, please visit our website at bajadesigns.com. 

Follow us on Facebook, Twitter, Instagram, LinkedIn for updates happening at Baja Designs

About Baja Designs:

Please note that some job postings are for sister companies within the Bestop Family of Brands... Baja Designs manufacture industry-leading solutions that inspire off road and automotive enthusiasts alike to explore the unknown. We stay on the cutting edge through best-in-class performance, craftsmanship, consumer engagement and providing meaningful solutions. For 30+ years Baja Designs has engineered revolutionary ways to stay at the forefront of automotive lighting. The first product developed was a Dual Sport kit that made a pure off road motorcycle minimally street legal. This intimate knowledge of motorcycle electrical capabilities led to a natural evolution to engineer the first HID motorcycle race light. Founder and engineer Alan Roach was an avid Baja 1000 motorcycle racer who was able to fine tune a motorcycle’s limited light optics to maximize rider comfort, speed and safety. As a result, BD lights have won every professional and amateur motorcycle and ATV Baja 1000 class for over 15 years. Moving forward to today, Baja Designs is on the forefront of lighting technology. Being mainly an aftermarket product we are able to adapt to the newest technologies in a matter of weeks instead of years. This has attracted the attention of everyone from the US Special Forces, foreign countries and some of the fastest racecar drivers in the world. We design the highest performing lights that will stand the test of time and through the harshest environments so your light is there when you need it.

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