Medical Office Receptionist/Admin Assistant
3 weeks ago
Rose Healthcare Centre
MetroWest Region of Orlando - Southwest Orlando
Corner of Hiawassee & Old Winter Garden Roads
6640 Old Winter Garden Road, Orlando, FL 32835
Compensation: Based on Experience $15-20+/hr., with merit-based raises.
Employment Type: Full-Time.
We are seeking a friendly and organized Medical Office Receptionist with Administrative Assistance experience to join our healthcare team. Willing to train the right person. Thus is an in-person interview for an on-site position.
About the Job:
We are seeking a friendly and organized Medical Office Receptionist to work alongside our dedicated healthcare team. In this role, you will work at the front desk assisting our patients and other visitors, providing a positive impact on their experience and the quality of the patient's care. We are looking for a highly motivated person to join our team for immediate hiring.
The position requires being a team player with a very positive attitude while working within a clinical setting that balances patient service with a tight appointment schedule. The candidate must possess excellent interpersonal skills, maintain a very positive attitude, be well-spoken, extremely pleasant, a fast-paced learner, and maintain mental focus on the tasks at hand.
Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.
Medical Receptionist Requirements and Qualifications:
- Familiarity with medical records and EMRs preferred.
- Familiarity with CPT & ICD-10 codes preferred.
- Familiarity with medical terminology.
- Excellent organizational and time management skills.
- Ability to work effectively in a dynamic, clinical office environment and capable of sustained multi-tasking.
- Being multi-lingual is a plus, particularly in Spanish.
- A positive personality is essential with the ability to treat others with respect and pay attention to patient details and their needs as you would like in turn to be treated.
- 1+ years of experience working as an administrative assistant or in a relevant role.
- Completion of a certificate program in the medical field is preferred, but not required.
- Available 40+ hours per week.
- Pre-professional health education students are particularly welcome to apply.
- High school diploma or equivalent.
Medical Receptionist Duties and Responsibilities:
- Greet patients and other visitors when they arrive.
- Answer patient’s questions and provide assistance when necessary.
- Check-in patients, obtain necessary patient information to file, and update patient records.
- Distribute forms and paperwork to patients and check them over to ensure that required fields on all medical, insurance, and consent forms are completed fully and properly by patients.
- Field phone calls, take full and proper telephone messages, and professionally generate and respond to emails.
- Collect co-pays.
- Schedule patients over the phone and in person and assist them with maintaining their treatment plan appointments.
- Perform and reconcile end-of-day fee batch reports.
- Manage inventory of necessary office supplies and coordinate reordering.
Willing to train the right person.
- To apply, please send a resume with a cover letter as to why you are right for the job.
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