Weekend Client Engagement Specialist
4 weeks ago
Four Pretty Paws Mobile Pet Spa, a family oriented, friendly, fast-paced mobile pet grooming service in the St Louis market, is seeking an energetic, outgoing, organized, dependable pet lover to join our team as a Client Engagement Specialist.
Position Overview:
- The ideal candidate will be organized, outgoing, independent, with great people skills, and a desire to build and maintain strong relationships with our clientele.
- The Client Engagement Specialist will typically be the first touchpoint with new clients to schedule and coordinate pet pampering services with Four Pretty Paws.
- Specifically, the candidate will answer client phone calls, text messages and email inquiries in a manner that lives up to our mission: Four Pretty Paws Mobile Pet Spa is committed to delivering the best grooming experience for pets, giving the people that love them time and convenience in their busy lives.
- The candidate will also organize groomers' routes to ensure efficient, time-saving navigation throughout the day.
- Excellent communication skills are critical to ensuring an understanding of client needs and expectations.
- Organization skills, attention to detail, problem solving and a desire to succeed are necessary to keep track of client appointments and book future appointments.
If you are a friendly, client-focused person who takes pride in what you do and shares our values of excellence in customer satisfaction, we’d love to have you join our team.
Requirements:
- Available to work both Saturday and Sunday, and the possibility of Wednesdays
- At least one (1) year customer service experience is preferred
- Exceptional organizational and time management skills
- Dog bathing experience would be nice, but not required
- Must love dogs
- Hybrid work environment, with working from home available, as well as an office
- Four (4) St Louis Cardinals tickets
- Two (2) St Louis Blues tickets
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