Member Service Representative

4 weeks ago

Portland, United States Portland Local 8 Federal Credit Union Full time $24 - $27
Portland Local 8 Federal Credit is currently seeking a: Member Service Representative

About us:

PL8FCU is a small not-for-profit credit union valued at 40 million in assets serving members tied to various local unions including Longshore and Amtrack employees.  PL8FCU offers a sense of community where staff know the membership on a first name basis, rather than as a number.

While we may be small in size our mission is fierce.  Our commitment extends beyond mere transactions, as we aspire to provide unparalleled member service through engaged and inspired team members.  We seek individuals who align themselves with these values.  

Our staff have the opportunity to wear many hats while providing services above and beyond those of typical financial institutions.  While strive to retain high performing team members for the rest of their careers – our focus is to engage and develop our staff and propel them towards the next phase in their career development whether here at PDX8FCU or outside our Credit Union.

To achieve a cohesive culture of member empowerment, prosperity, and unwavering support for generations of union families we seek employees who possess the core competencies listed below:
  • Commitment – Individuals who value accountability and who demonstrate ethical behavior in alignment with principles of integrity and professionalism.
  • Adaptability – the ability to accept mistakes, learn from them, and course correct to ensure efficient and relevant member service/ products.
  • Transparency – being open and honest about actions, decisions and the reasons behind them.  Transparency aids in building trust both with internal and external stakeholders.
  • Ownership – Taking personal or collective responsibility for the results of one’s actions.
  • Communication – Effectively communicate progress, challenges, and outcomes to relevant stakeholders.  Clear communication assists in the process of understanding allowing necessary adjustments to be made in a timely manner.

Technical Skills Required:
  • Ability to build strong relationships with both staff and our members.
  • Problem solving/ Analytical skills.
  • MS Office proficiency.
  • Financial Institution operating system (computer processing) skills.
  • Basic math skills.
  • Ability to prioritize tasks based on communicated urgency and deadlines.
  • Multitasking skills.
 
General DescriptionThe Member Service Representative’s primary responsibility is to provide exceptional member service while efficiently performing a variety of financial transactions. The MSR will serve as the front-line representative, addressing inquiries, promoting credit union products and services, and ensuring overall member satisfaction.

This is a Full-time (40 hours per week), Hourly Non-Exempt

Portland Local 8 FCU strives to provide a rich pay/ benefits package which includes:
  • Loan product discount.
  • 401K with employer profit sharing and match programs.
  • Incentive compensation-based pay based on role.
  • Pension program on top of the 401K – funded by the credit union.
  • ST/LT/Life insurance paid for by the credit union.
  • Medical/Dental/Vision benefits (100% of the premiums for you and dependents paid by the credit union).
  • Union membership.

PL8FCU is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status, or any other legally protected characteristic.  PDX8FCU provides equal opportunity to qualified individuals with disabilities and disabled veterans.

DisclaimerThe statements herein are intended to describe the general nature and level of work being performed by team members and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change.

  • Member Service Representative

    2 weeks ago

    Portland, United States NW Priority Credit Union Full time

    Job Type Full-time Description NW Priority Credit Union is excited to offer an opportunity for a teller to join our fabulous team at our Main Office located in SE Portland. As a Member Service Representative you would be providing cash and non-cash transactions, maintain account information, refer members to other services such as lending and investments....

  • Member Service Representative

    3 days ago

    Portland, Oregon, United States Consolidated Community Credit Union Full time

    Job DescriptionJob DescriptionIf you are looking for a rewarding career where you get to make a difference in your community by helping people financially, look no further Consolidated Community Credit Union is looking for driven Member Service Representatives to join our growing team. Partnering with some of Oregon's most influential companies along with...

  • Customer Service Representative

    1 month ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Days The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare

  • Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Customer Service Representative

    4 weeks ago

    Portland, United States Providence Health & Service Full time

    Customer Service Representative Access at Home Medical Equipment Portland OR The Home Medical Equipment Care Specialist II provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and de Customer Service Representative, Customer Service, Medical Equipment, Technical Support, Representative,...

  • Senior Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionSenior Customer Service Representative- HME Access- Portland, OregonSchedule: Full Time, Day Shift, M-F (8:00am to 5:00pm)The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. This position ensures that patient account...

  • Member Service Representative

    1 week ago

    Portland, United States Point West Credit Union Full time

    Job DescriptionJob DescriptionBilingual Member Service Representative – Full Time, Monday-FridayJoin our family! Our bilingual and bicultural team helps community members through financially challenging times. We understand the importance of providing offering safe, affordable credit, as well as financial education. Point West members count on our staff to...

  • Member Service Representative

    6 days ago

    Portland, United States Point West Credit Union Full time

    Job DescriptionJob DescriptionBilingual Member Service Representative – Full Time, Monday-FridayJoin our family! Our bilingual and bicultural team helps community members through financially challenging times. We understand the importance of providing offering safe, affordable credit, as well as financial education. Point West members count on our staff to...

  • Member Services Representative

    4 weeks ago

    Portland, United States Planet Fitness - Portland ME Group Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive...

  • Senior Customer Service Representative

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access S Customer Service Representative, Customer Service, Medical Equipment, Representative, Senior, Retail,...

  • Senior Customer Service Representative

    2 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access S Customer Service Representative, Customer Service, Medical Equipment, Representative, Senior, Retail,...

  • Customer Service Representative

    2 days ago

    Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 5 Days Ago job requisition idR-45065 ****Job Title**** Customer Service Representative****Primary Location**** Portland, Oregon****Employee Type**** Employee****Job...

  • Member Services Representative

    4 weeks ago

    Portland, United States Planet Fitness - Portland ME Group Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional...

  • Member Services Representative

    2 weeks ago

    Portland, United States Planet Fitness - Portland ME Group Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleHealth insurancePaid time offTraining & developmentAre you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive...

  • Associate Customer Service Representative

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Associate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referr Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...

  • Senior Customer Service Representative

    2 weeks ago

    Portland, United States Providence Service Full time

    Description Senior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00am to 5:00pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Services staff to refer patient insurance change requests. The...

  • Member Service Representative

    3 weeks ago

    Portland, United States Consolidated Community Credit Union Full time

    Job DescriptionJob DescriptionIf you are looking for a rewarding career where you get to make a difference in your community by helping people financially, look no further! Consolidated Community Credit Union is looking for driven Member Service Representatives to join our growing team. Partnering with some of Oregon’s most influential companies along with...

  • Member Service Representative

    3 weeks ago

    Portland, United States Consolidated Community Credit Union Full time

    Job DescriptionJob DescriptionIf you are looking for a rewarding career where you get to make a difference in your community by helping people financially, look no further! Consolidated Community Credit Union is looking for driven Member Service Representatives to join our growing team. Partnering with some of Oregon’s most influential companies along with...

  • Customer Service Representative

    10 hours ago

    Portland, United States Providence Health & Service Full time

    Job DescriptionCustomer Service Representative - Access at Providence Home Services OregonSchedule: M-F, 8:30 or 9am, with occasional rotating Saturday shift Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home...

  • Associate Customer Service Representative

    2 days ago

    Portland, Oregon, United States Providence Service Full time

    DescriptionAssociate Customer Service Representative- Providence Home Services- OregonSchedule: Full Time/ Days working Monday- FridayThe Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products,...