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Member Service Representative
3 months ago
Bilingual Member Service Representative – Full Time, Monday-Friday
Join our family Our bilingual and bicultural team helps community members through financially challenging times. We understand the importance of providing offering safe, affordable credit, as well as financial education. Point West members count on our staff to give thorough information regarding checking accounts, loans, how to access banking services online and around the globe, and to be a resource during difficult or changing times. Bilingual and bicultural Member Service Representatives work in both the Retail and Call Center branches, giving trusted service in a member-facing and over-the-phone environment. Team members receive robust and ongoing training regarding Point West’s mission, service to the community, products and services.
Pay: Competitive/Based on experience.
- Experience includes: Hospitality, Customer Service, Teaching, Call Center, Financial Services
Benefits:
- Competitive monthly incentives, gain share, full benefits package
Experience
- Written and verbal bilingual proficiency in Spanish and English required
- One year of cash handling, customer service or hospitality experience preferred
- Prior employment at a financial institution a plus
Company DescriptionFor 90 years, we have striven to bring financial inclusion and empowerment to the Portland metro area. We're proud to be a not-for-profit, member owned financial institution working to lift up the underserved, including immigrants, communities of color, and small businesses.
"The culture here at PWCU really is like no other company. From how we’re committed to serving our community, to how we’re treated as employees. I'm lucky to be able to be a part a diverse mission driven organization. Every day brings forward new experiences and proof of what makes this such a special place to work." PWCU EmployeeCompany DescriptionFor 90 years, we have striven to bring financial inclusion and empowerment to the Portland metro area. We're proud to be a not-for-profit, member owned financial institution working to lift up the underserved, including immigrants, communities of color, and small businesses.\r
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"The culture here at PWCU really is like no other company. From how we’re committed to serving our community, to how we’re treated as employees. I'm lucky to be able to be a part a diverse mission driven organization. Every day brings forward new experiences and proof of what makes this such a special place to work." PWCU Employee