Assistant Site Manager

2 months ago

Van Nuys, United States BLISS Car Wash Full time $17 - $22
Assistant Site Manager

BLISS Car Wash is growing and looking for an energetic, smiling Assistant Site Manager.

Job Details:
  • BLISS Car Wash - $750 Sign-on Bonus.
  • Base $17.00-$22.00 per hour, plus commission and incentives.

Benefits:
  • Hourly $17.28 - $22.00
  • $750 Sign on Bonus
  • Plus, Commission and Incentives
  • Flexible working hours
  • Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
  • 401k with Employer Matching
  • FREE weekly car washes
  • We offer the opportunity for growth within the BLISS family and value each one of our team members.

At BLISS we make a difference one car at a time. It’s not only about what we do, it’s about who we are.

We are passionate and contagiously positive. We love to make people smile and we’ll do whatever it takes to make our guests happy.

We are water warriors and believe water is life so we fight to conserve it at every turn. We are united as we are all part of life on this planet and together, we can make it better.

If this sounds like you, then BLISS wants to invest in you and your future.

The Assistant Site Manager has an outgoing and friendly personality with a passion for customer care is a key component of this role. The Assistant Site Manager is accountable for ensuring a positive experience for guests as well as providing a safe, positive working environment for employees.

Essential Job Duties:
  • Manage site staff and improve/maintain a clean, efficient site.
  • Assists with daily paperwork, in the manager’s absence.
  • Provide the best customer experience by training the team on all internal and external programs, and building customer loyalty through the membership program.
  • Ability to train the team on Monthly Unlimited Wash Memberships as well as Single Wash Packages.
  • Provide daily direction to the staff and ensure safety and other compliance procedures are being adhered to.
  • Strong problem-solving skills and stay in regular communication with the Site Manager.
  • Follow through on-site open/close process and ensure the site is fully operational during business hours.
  • Responsible for creating a culture and level of interaction to ensure exceptional customer care.
  • Accountable for providing strong, positive, and pro-active leadership to the team while providing direction, training, and feedback.
  • Sustains a high level of product knowledge and product preparation.
  • Maintains a safe work environment for employees, vendors, and guests.
  • Ability to follow directions and make decisions consistent with the job functions.
  • Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
  • Maintain high standards of personal appearance and grooming, which include wearing proper uniform appearance policy.
  • Responsible for compliance with local, state, and federal laws as well as internal audits. 
  • Enjoy working outdoors.
  • Be a team player.

Other responsibilities:
  • Greet and create an exceptional first impression for all guests.
  • Offer & Sell Monthly Unlimited Wash Memberships and Single Wash Packages. 
  • Ensure all vehicles are loaded correctly and safely onto the conveyor.
  • Prep the vehicle within company guidelines.
  • Quality Control Area - verify all vehicles are BLISS clean as well as wiping down vehicles within company guidelines.

Non-Essential Job Duties:
  • May perform similar and incidental duties as required by Management.

Job Qualifications:
  • Maintain the highest level of customer caring at all times.
  • Ability to adapt to the ever-changing high-volume retail.
  • Have the capacity to take initiative when problems arise.
  • Flexibility to adapt in a variety of situations.
  • Have attention to detail with the capability to prioritize and meet deadlines.
  • Ability to work varied hours/days as business dictates.
  • Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.

Leadership Skills:
  • Excellent verbal communication skills.
  • Must be able to lead, support, and contribute to team goals.

Language Skills:
  • Ability to communicate in English.
  • Clearly communicate operational concerns with Management and co-workers.

Reporting Relationships:
  • Reports to the Site Manager.

Working and Environmental Conditions:
  • Works OUTDOORS with exposure to fumes from vehicles, equipment, and cleaning solvents.
  • Constant fluctuation in temperature and conditions.
  • Noise and vibration exposure.

Physical Demands:
  • Must have the ability to lift up to 50 lbs.
  • Ability to stand or walk for extended periods of time.
  • Flexible hours, night and day, weekends, and holidays.
  • Ability to operate all related equipment.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. A sign-on bonus is payable after 90 days of continues employment.

We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

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