ServiceNow Tech Lead

7 days ago


Woodbridge Township, United States Startech Networks Inc Remote Work Freelance Full time
ServiceNow Tech Lead with App Engine expertise(Must)
Location: Iselin, NJ Rate (Hybrid) F2F


Role Description:
  • Configuration/Customization of the ServiceNow platform, including creating workflows.
  • Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
  • Build service requests from customer requirements including requests, request items and tasks using workflows (manage data flows from the customer to the support teams providing the service).
  • Use scripting tools and ServiceNow functionality to automate rote tasks fulfillment in ServiceNow.
  • Perform integrations and process automation using Service Now Orchestration.
  • Experience with ServiceNow App Engine and custom/scoped app development experience
  • Load, manipulate and maintain data between ServiceNow and other systems.
  • Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
  • Collaborate with team members and business users to clarify requirements and confirm design/implementation.
  • Follow set coding best practices and standards.
  • Foster a collaborative and team-oriented environment.
  • Adhere to the system development life cycle (SDLC) processes.
  • Test and debug team solutions.
  • Participate in on-call rotation to troubleshoot and prioritize Incidents assigned to team.
  • Document processes/solutions/fixes in Knowledge Base.
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units, and the Company. Interact appropriately with others to maintain a positive and productive work environment.


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