Water Damage Restoration Lead Technician
3 months ago
We are a veteran owned, family run, growing business dedicated to providing quality service to our community. In business locally for 7+ years, Lightspeed Restoration is a new brand with a well-established team and presence in the area. Our mission is to provide our customers with a sense of security and confidence as we help them navigate their restoration challenges by providing transparency, good value, and high quality workmanship. We treat our customers with respect and earn their respect and loyalty. We strive to provide employees with the tools and mentorship to achieve professional and life goals in a positive successful work environment. Individuals with industry training and proven leadership experience will find an opportunity to hone their current skills, improve as they face new challenges, and develop both their professional career as well as find personal growth.
Benefits:
- Team-oriented culture
- Community impact
- Training programs
- Potential for upward mobility within the company
- Competitive compensation (based on relevant experience and current certifications)
- Retirement Savings, Disability Insurance, PTO benefits offered (full time employees only)
Primary Responsibilities:
- Respond 24/7 to emergency water damage mitigation situations as part of a rotating on-call roster
- Manage the production, including hands-on work as required for water damage mitigation per written scope of work
- Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
- Provide thorough documentation on projects (i.e. photos, contracts, etc.) while being open to feedback on how to improve at all times
- Work safely in a team environment
- Ensures all safety measures are enforced on job site
- At least 2-5 years experience in restoration services (water damage preferred) (Required)
- 1-2 years of leadership experience (Required)
- WRT certification (Required to achieve full time/team lead status)
- Other industry relevant certifications that are current that can include: IICRC, ASCS, OSHA 30, MICRO CMI/CMRC
- Working knowledge of residential and / or commercial construction practices is a strong plus
- Must be a self-starter
- Able to work efficiently and effectively in a Team environment
- Excellent Customer Service skills
- Able to coordinate a team as an effective leader to achieve production goals
- Strong verbal and written communication skills
- Ability to read and interpret Xactimate reports required for scope of work
- Working knowledge of basic PC operations, smartphone usage, and ability to take clear photos for documentation
- Exhibit a professional, neat appearance
- Ability to lift 75 lbs
- Valid drivers license with satisfactory driving record (Required)
- Successfully complete a pre-employment background check and drug test (Required)
- PPE
- Gloves (leather, nitrile, or coated cloth depending on application)
- Safety Glasses or Goggles
- N-95 Respirators, cartridges
- Poly Spun Tyvek style suits with hood and foot protection
- Shoe covers, Knee Pads, and Muck Boots
- Hard Hats, Ear Protection, and Steel Toe Shoes may be required, dependent on site application
- Fall protection for aerial work
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