Factoring Processing Agent
4 weeks ago
As a full-time employee, this person will be eligible to receive company health, vision, and dental insurance. We also offer a Simple IRA retirement plan with company matching on the first 3% of the employee's pay.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide outstanding customer service internally, and externally via telephone, email, and written correspondence. Includes Onboarding, Fuel Advance, and Operations support calls.
- Upload client documents for new client fundings into factoring software.
- Review and correct client load submissions for regular invoice fundings as well as fuel advances within service level agreements.
- Assist in the onboarding/application processes for the fuel advance program as well as monitor and review client fuel advance trends and alert Senior Account Executive when needed.
- Verify fuel advances and any other charges/fees.
- Review and ensure proper load documentation is correctly imaged in database. Effectively communicate with client if missing documentation.
- Make recommendation to Account Executive or higher whether to approve, hold, or deny purchase of specific invoices based on verification, credit results or suspicion of fraud.
- Review clients’ A/R aging, resolution of Disputes, Open Credits, Post Verifications, and Confirmations on accounts as needed.
- Provide and participate in ongoing Client training in Rubber Duck Funding Corporations processes and systems.
- Effectively communicate with team members, debtors, clients, and management both verbally and in writing.
- Participate in a team environment and business culture that optimizes both customer service and risk management disciplines, while pursuing a positive and team environment.
- Maintain confidentiality of information.
- Perform other duties as assigned, including special projects.
- High school diploma or equivalent is required.
- Minimum of (1) year of customer service experience in a fast-paced work environment.
- Freight, transportation or general factoring, or logistics industry experience is preferred.
- Bi-lingual (Spanish) preferred, but not required.
- Professional customer service, Microsoft Office/Google Suite to effectively process client and collateral requests related to servicing a growing invoice portfolio.
- Ability to multi-task and stay focused at high levels of productivity.
- Ability to provide excellent customer service while meeting funding deadlines.
- Excellent verbal and written communication skills.
- Ability to understand and follow written and verbal instructions and directions given by manager.
- Excellent phone etiquette.
About 1836 Logistics:
Cedar Bluff Transport is an 11-year-old, family-owned hauler of agricultural commodities. We started as a family farm and ranch but have grown to have quite a few trucks running in Texas, Oklahoma, Kansas, Iowa and Nebraska. We have a great base of customers who give us a tremendous number of loads all year long.We are small enough that everyone feels like part of the family but large enough to offer benefits like health insurance and a retirement plan with company matching.We hire drivers throughout our route system and they park their trucks near their home for the weekend.
-
Customer Service Agent
6 days ago
Fort Worth, United States RPM Expedite USA Full timeDescription: As a Customer Service Agent,you will communicate with our customers, carriers, and potential clients daily.Your day will consist of processing shipments and all related responsibilitiesfor the assigned account(s). You must be able to muti-task, be proactive inproviding quality customer service with the ability to handle pressure in afast-paced...
-
Customer Service Agent
2 weeks ago
Fort Worth, United States RPM Expedite USA Full timeDescription: As a Customer Service Agent,you will communicate with our customers, carriers, and potential clients daily.Your day will consist of processing shipments and all related responsibilitiesfor the assigned account(s). You must be able to muti-task, be proactive inproviding quality customer service with the ability to handle pressure in afast-paced...
-
Real Estate Buyer'S Sales Agent
1 day ago
Fort Worth, United States Amanda Bell Realty Group Full timeJob DescriptionJob DescriptionAre you determined to help buyers find the home of their dreams? We’re looking for a knowledgeable and enthusiastic buyer’s agent to join our team. You’ll act as the buyer’s main point of contact from the first message to the final sale and ensure they have a positive experience with us. If you’re looking for a...
-
Lead Agent, Hub Administration
2 weeks ago
Dallas-Fort Worth, United States Envoy Air Inc. Full timeOverview:Who we are:Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.We offer:Amazing employee flight...
-
Customer Care Agent
2 weeks ago
Fort Worth, United States CornerStone Staffing Full timeCornerStone has partnered with a company looking for experienced call center reps to help with incoming calls regarding on line orders/returns for a reputable western wear company in the North Fort Worth/Alliance area. Title : Customer Care Agent Pay : Rate: $20 Location : Fort Worth, Onsite Schedule : Schedule: Monday through Friday,...
-
Insurance Sales Agent
2 weeks ago
Fort Wayne, United States Staff My Agency Full timeInsurance Agency has an immediate opening for an Insurance Sales Agent in our Indiana office. As an Insurance Sales Agent, you will be responsible for the sale of insurance products either by telephone or face-to-face. We provide the leads for you! To apply, please submit your resume and we will follow up with the next steps. Responsibilities: As an...
-
Insurance Sales Agent
4 weeks ago
Fort Wayne, United States American National Insurance Full timeJob DescriptionJob DescriptionInsurance Agency has an immediate opening for an Insurance Sales Agent in our Indiana office. As an Insurance Sales Agent, you will be responsible for the sale of insurance products either by telephone or face-to-face.We provide the leads for you! To apply, please submit your resume and we will follow up with the next...
-
Licensed Insurance Agent
2 days ago
Fort Wayne, United States Perfiniti Insurance II, LLC Full timeDescription:Are you passionate about the Medicare population, looking for an opportunity to work in sales, and the ability to directly impact your own income? Perfiniti could be the match for you! We are looking for a licensed, highly motivated individuals to join our team!As a Licensed Agent – Primary Field Agent you will be on-site at hospital locations,...
-
Licensed Insurance Agent
2 weeks ago
Fort Wayne, United States Perfiniti Insurance II, LLC Full timeDescription:Are you passionate about the Medicare population, looking for an opportunity to work in sales, and the ability to directly impact your own income? Perfiniti could be the match for you! We are looking for a licensed, highly motivated individuals to join our team!As a Licensed Agent – Primary Field Agent you will be on-site at hospital locations,...
-
Evening Front Desk Agent
2 weeks ago
Fort pierce, United States Carmel Management LLC Full timeJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering...
-
Front Desk Agent
4 weeks ago
Fort Smith, Arkansas, United States Wyndham Fort Smith City Center Full timeFront Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring that their stay is comfortable and enjoyable.ResponsibilitiesWelcome guests upon arrival and check them inAnswer phone calls and respond to guest...
-
Purchasing Agent
2 weeks ago
Fort Lauderdale, United States GA Telesis, LLC Full timeJob DescriptionJob DescriptionGA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. Built on the premise of “Customer Success” being the goal, GA Telesis serves over 3,000 customers including airlines, OEMs, MROs, and suppliers worldwide with 31 leasing, sales, distribution, and MRO operations in 19...
-
Remote Insurance Agent
1 month ago
Fort Wayne, United States Dorr Agency Full timeJob DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...
-
Remote Insurance Agent
4 weeks ago
Fort Hall, United States Dorr Agency Full timeJob DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...
-
Insurance Agent
6 days ago
Fort Lauderdale, United States Capstone Sales and marketing Full timeJob DescriptionJob DescriptionJoin Our Team as a Health Insurance Agent!Are you passionate about helping others navigate the complexities of health insurance? Do you excel at building relationships and providing exceptional customer service? If so, we want you to join our team as a Health Insurance Agent!As a provider of health insurance solutions, Capstone...
-
Insurance Agent
4 days ago
Fort Lauderdale, United States Capstone Sales and marketing Full timeJob DescriptionJob DescriptionJoin Our Team as a Health Insurance Agent!Are you passionate about helping others navigate the complexities of health insurance? Do you excel at building relationships and providing exceptional customer service? If so, we want you to join our team as a Health Insurance Agent!As a provider of health insurance solutions, we...
-
Licensed Insurance Agent
6 days ago
Fort Wayne, IN, United States Perfiniti Insurance II, LLC Full timeDescription: Are you passionate about the Medicare population, looking for an opportunity to work in sales, and the ability to directly impact your own income? Perfiniti could be the match for you! We are looking for a licensed, highly motivated individuals to join our team! As a Licensed Agent – Primary Field Agent you will be on-site at hospital...
-
Guest Service Agent
1 day ago
Fort Lauderdale, Florida, United States Hilton Fort Lauderdale Beach Resort Full timeThe beautiful Hilton Fort Lauderdale Beach Resort by Hilton is looking for a Guest Service Agent to join their front office team.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.The ideal candidate...
-
Contact Center QA and Training Specialist
4 weeks ago
Fort Worth, United States Solis Mammography Washington Radiology Full timeJob DescriptionJob DescriptionAt Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high-touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation’s leader in breast health services, our commitment to providing excellence in...
-
Real Estate Sales Agent
1 month ago
Fort Myers, United States Coldwell Banker Central Full timeJob DescriptionJob DescriptionOur team is looking for self-motivated, ambitious Sales Agents to join us! We want to help YOU build your career! We pride ourselves on providing proven systems to our agents that will ensure their success. This rewarding, full-time position provides agents with a fantastic opportunity to do what they love, which is helping...