Unit Turn Coordinator

3 weeks ago

Cincinnati, United States Cincinnati Metropolitan Housing Authority Full time
SCOPE: The position is responsible for overseeing and coordinating the process of preparing Asset Management units for new residents. This role involves managing maintenance staff and contractors, ensuring that units are turned over efficiently, and maintaining the highest quality standard. The position reports directly to the General Maintenance Superintendent.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.

  • Coordinate and lead a team of maintenance staff and/or contractors involved in unit turnover.
  • Assign tasks, set priorities, and provide guidance to ensure efficient operations.
  • Conduct thorough inspections of vacated units to assess maintenance needs and repairs.
  • Create detailed work orders and prioritize tasks to ensure timely unit turnovers.
  • Maintain accurate Work Order and documentation of unit conditions and work performed.
  • Coordinate and manage maintenance and repair tasks, including painting, flooring, plumbing, electrical, and general repairs.
  • Ensure that units are restored to Gold Standard condition, meeting safety and quality standards.
  • Monitor expenses and stay within the allocated budget for maintenance and repair tasks.
  • Coordinate with Property Managers to schedule unit turnovers without disrupting residents.
  • Address resident inquiries and concerns related to maintenance and repairs professionally and promptly.
  • Ensure all unit turnover activities comply with local, state, and federal regulations.
  • Ensure the firm, fair and consistent treatment of all employees, in accordance with union contracts, where applicable.
  • Support management decisions and encouraging teamwork and cooperation from all employees by ensuring the following:
    • Clearly defined high performance standards.
    • Regular feedback to employees on how performance compares to expectation.
    • That obstacles preventing expected performance have been removed.
    • Ensure all company rules, regulations and procedures.
    • Enforce safety methods and requirements, taking charge of unusual or difficult work situations.
    • Monitor time and attendance and assuring that correct time is submitted to payroll; as well a entry and approval of purchase orders.
    • Make reports of on-the-job injuries and damage or loss of equipment and supplies.
    • Keep statistical data for work groups to define and/or revise work standards; and
    • Perform additional duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
DESIRED QUALIFICATIONS:
  • Strong knowledge of maintenance procedures, including carpentry, plumbing, electrical work, painting, HVAC and flooring.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Proficient in using maintenance management and Microsoft software programs.

EDUCATION/EXPERIENCE/CERTIFICATIONS:
  • High school diploma or equivalent (relevant trade certifications or licenses are a plus).
  • Proven experience in residential maintenance and unit turnover, with at least three (3) to five [5] years in a supervisory or managerial role, in a unionized environment preferred;

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER: The candidate must possess and maintain a valid driver's license in state of residence, and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy.  The candidate may have no more than 6 accumulated points in 3 consecutive years, accumulated points in 3 consecutive years.

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