Director of Nurse Care Management
4 months ago
Highlighted Duties and Responsibilities:
- Leads the nurse care management team in managing the effectiveness of the care management service delivery model, including the evaluation of program outcomes and individual staff productivity and performance
- Manages staffing, activities and data to impact strategic objectives and pay for performance goals, on efforts to reduce unnecessary utilization of emergency rooms, avoidable hospitalization, and avoidable readmissions
- Provides leadership and vision in strategies to improve health outcomes and address social determinants. Ensures program integrity and excellence by ensuring activities are informed by evidence-based practices.
- Develop a workflow for the development and tracking of care plans for patients. Establishes standardized procedures for monitoring activities and outcomes. Ensures adequate documentation of effort and outcomes for compliance. Establishes data collection standards and reviews staff data collection at least monthly to ensure accuracy
- Ensures that all nurse navigators conduct outreach to the patient within one (1) business day after discharge to support transitions from inpatient to other care settings. Ensures that patients discharged from hospitals have adequate care and support and regularly checks up on progress.
- Evaluate the quality of care in care-management panels through a clinical and population health lens by assessing appropriate levels of care and support services for patient panels
- Participates in multidisciplinary quality and service improvement committees as appropriate. Serves as a representative of the care management department and COH in community outreach and external stakeholder collaboration efforts as appropriate.
- Assists with generating reports which may include analysis of patient populations, efficacy of education, tracking of interventions, UDS reports, etc. as needed,
- Documents all patient encounters, including face-to-face, telephone, and electronic communications, in the medical record within 1-2 business days.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.
- Coordinates with Clinical Nurse Managers and Medical Directors as needed, including in the management of clinically related patient complaints, unusual incident reports, HIPAA and OSHA incidents
- Meets with supervisees regularly and provides ongoing feedback and support, including opportunities for professional development
- Reviews the performance of team members in a timely manner, including completing 90-day and annual performance evaluations per their due dates and documenting any issues or changes.
- Complies with and helps to enforce standard organizational policies and procedures as described in the COH toolbox including but not limited to the employee handbook, the Accounting Manual, and other COH policies and procedures.
- Promotes the “One Community, One Hope” culture through participating in quarterly culture initiatives and implementing team-building activities or creating other opportunities that promote a positive workplace culture.
Minimum Qualifications:
- Bachelor of Science degree in nursing required.
- A current, unencumbered DC Registered Nurse license with current CPR certification is required.
- One year of management experience required
- Three years of care management experience is preferred.
- Knowledge of primary care and health maintenance is required.
- Ability to work with computers and electronic health records required
- Strong verbal and written communication skills required
- Strong organizational skills with an ability to multitask required
- Demonstrates cultural competence in communicating with low-income populations required
- Demonstrates ability to function effectively in a team required.
- Ability to travel between COH sites or relocate to a different COH site on a full or part-time basis required
- Ability to work Saturdays and evenings required.
- Bilingual in Spanish, Amharic, or French preferred
- Required to work on-site most days in the work week with some opportunities to work remotely.
At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:
- Remote work opportunities are available for many of our roles, promoting a culture of work-life balance
- 8-hour workdays, which include a paid lunch
- 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
- Annual performance-based raises, up to 5% of your annual pay
- Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
- Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
- Ongoing internal leadership training for supervisors
- Diversity, equity, and inclusion training and initiatives for all staff
- Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
- Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
- Life insurance, short-term disability and long-term disability insurance
- 403(b) Retirement Plan
- Flexible Spending Accounts for medical and dependent care reimbursable expenses
- Transportation pre-tax payroll deduction for metro
- Tuition Reimbursement for graduate studies
- Employer paid lunchtime
- And much more
About Community of HOPE:
Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For nearly 40 years, we have provided healthcare, housing, and supportive services for low-income, underserved, and homeless people in Washington DC. As a Federally Qualified Health Center, we provide medical, dental, behavioral health, and care coordination services for the whole family at three locations in DC. Community of Hope also has a strong emphasis on maternal and child health, with a midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope is also providing community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family homelessness to make Washington, DC more equitable.
-
Care Management Director
4 days ago
Washington, Washington, D.C., United States Unity Health Care. Full timeJob Title: Director of Care ManagementUnity Health Care is seeking a highly skilled and experienced Director of Care Management to lead our Care Management team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our care management program, ensuring patients with chronic health conditions or...
-
Washington, United States Clinical Management Consultants Full timeSenior Nursing Director Women and Children ServicesA top-ranked hospital in Maryland is seeking a Senior Nursing Director Women and Children Services to lead their Women Services and Pediatric department. The ideal candidate will oversee department budgets, develop strategic growth plans, and implement quality performance improvement initiatives.The Senior...
-
Nurse Director Cath Lab
3 weeks ago
Washington, DC, United States Clinical Management Consultants Full timeA respected, highly reputable, and multiple award winning hospital in the great Washington, DC area is actively searching for a Nurse Director Cath Lab! The RN Director Cath Lab will oversee bays in the pre/post holding area and cath labs in the procedural area. Join this prestigious hospital and their team to help change lives every day. The Cath Lab Nurse...
-
Clinical Nurse, RN-Nurse Manager
1 month ago
Washington, United States Unity Health Care. Full timeJob DescriptionJob Description JOB TITLE: Clinical Nurse, RN - Nurse Manager FLSA: Exempt REPORTS TO: Director of Nursing (CHC) INTRODUCTIONUnder the supervision of the Director of Nursing (CHC), the Clinical Nurse, RN - Nurse Manager is responsible for developing, implementing, and evaluating nursing processes for the health center. The Clinical Nurse, RN...
-
Clinical Nurse, RN-Nurse Manager
1 month ago
Washington, United States Unity Health Care. Full timeJob DescriptionJob Description JOB TITLE: Clinical Nurse, RN - Nurse Manager FLSA: Exempt REPORTS TO: Director of Nursing (CHC) INTRODUCTIONUnder the supervision of the Director of Nursing (CHC), the Clinical Nurse, RN - Nurse Manager is responsible for developing, implementing, and evaluating nursing processes for the health center. The Clinical Nurse, RN...
-
Washington, United States Professional Case Management Full timeJob SummaryWe are seeking a highly skilled and experienced Nurse Director of Clinical Operations to join our team at Professional Case Management. As a key member of our leadership team, you will be responsible for leading our home health services and overseeing the management of our clinical operations.Key ResponsibilitiesLead and manage a team of nurse...
-
Clinical Care Management Director
3 weeks ago
Washington, United States Comagine Health Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Care Management Director to join our team at Comagine Health. As a key member of our leadership team, you will be responsible for providing operational management of clinical staff who provide utilization review and specialty reviews.Key ResponsibilitiesDevelop, implement, and maintain...
-
Infection Prevention Hospital Director
3 weeks ago
Washington, United States Clinical Management Consultants Full timeJob SummaryA challenging and rewarding opportunity is now available for an experienced Infection Prevention Hospital Director at Clinical Management Consultants. The Director of Infection Control will play a key role in the health system's continued success by implementing policies, procedures, and ensuring patient safety throughout the continuum of care.Key...
-
Clinical Care Management Director
2 weeks ago
Washington, United States Comagine Health Full timeComagine Health Clinical Care Management Manager Job DescriptionWe are seeking a highly skilled Clinical Care Management Manager to join our team at Comagine Health. As a Clinical Care Management Manager, you will play a critical role in providing operational management of clinical staff who provide utilization review and specialty reviews.Key...
-
Program Director
5 days ago
Washington, Washington, D.C., United States Dominion Care Full timeJob Title: Program DirectorAt Dominion Care, we are seeking a highly skilled and experienced Program Director to lead our Waiver Services program. The successful candidate will play a key role in collaborating with all levels of management and staff to implement, monitor, and review program strategies and outcomes.Key Responsibilities:Manage and track...
-
Director of Clinical Risk Management
3 weeks ago
Washington, United States Clinical Management Consultants Full timeJob Summary:Clinical Management Consultants is seeking an experienced Infection Prevention and Control Director to join our team. As a key member of our organization, you will play a vital role in ensuring the highest level of patient safety and quality care across our health system.Key Responsibilities:Develop and implement policies and procedures to reduce...
-
Assistant Nurse Director Emergency Services
4 weeks ago
Washington, DC, United States Clinical Management Consultants Full timeAn exciting opportunity for leadership growth and development awaits you as Assistant Nurse Director Emergency Services in one of the best ranked Regional Hospitals in the beautiful and bustling DMV area! Join a prestigious team at this large, Level 1 academic medical center. Recognized as high performing in 15 specialty areas and procedures by US News and...
-
Resident Care Director
3 weeks ago
Washington, Washington, D.C., United States Sunrise Senior Living Full timeJob SummarySunrise Senior Living is seeking a highly skilled and compassionate Resident Care Director to lead our nursing team and oversee the health and wellness of our residents. As a key member of our leadership team, you will be responsible for managing the nursing staff, implementing care programs, and ensuring regulatory compliance.Key...
-
Program Manager
3 weeks ago
Washington, United States Bureau Of Land Management Full timePerforms wide ranging and substantive policy and managerial actions for the Director and Assistant Director to assure full and appropriate coordination, integration, and operation of major Bureau program missions and activities. Plans work to be accomplished by subordinates, sets and adjusts priorities, and...
-
Market Director of Quality and Risk Management
2 weeks ago
Washington, United States BridgePoint Healthcare Full timeJob DetailsLevelExperiencedJob LocationNational Harbor LTAC - Washington, DCPosition TypeFull TimeEducation LevelHigh SchoolJob ShiftDayJob CategoryLeadershipDescriptionMARKET DIRECTOR OF QUALITY AND RISK MANAGEMENTBridgePoint+ Continuing Care HospitalAt BridgePoint, whether you work with patients every day or support those who do, you are making a...
-
Nurse Director
6 days ago
Washington, Washington, D.C., United States Jobot Full timeAssistant Director of Nursing OpportunityWe are seeking an exceptional Assistant Director of Nursing to join our team at Jobot. As a key member of our leadership team, you will be responsible for delivering high-quality patient care and ensuring the well-being of our residents.Key Responsibilities:Provide comprehensive delivery of personal care services to...
-
Medical Director for Primary Care offices DC
4 months ago
Washington, United States AllCare Primary and Immediate Care Full timeJob DescriptionJob DescriptionDescription:Overview: AllCare Primary and Immediate Care is seeking a dynamic and experienced Medical Director to join our leadership team. As a physician-led organization, AllCare is dedicated to providing high-quality healthcare and making a positive impact throughout our patients’ healthcare journey.The Medical Director...
-
RN Assistant Director Cardiac Stepdown
4 weeks ago
Washington, DC, United States Clinical Management Consultants Full timeAn RN Assistant Director Cardiac Stepdown opportunity is available at one of the DMV's most renowned Level 1 Trauma Centers and Heart Hospitals. The 450-bed Medical Center, nationally recognized for quality of care, is amid a system-changing capital improvement project that will change the region's landscape within the DMV. This hospital is a top...
-
Washington, United States AllCare Primary & Immediate Care Clinics Full timeJob Type Full-timeDescriptionOverview: AllCare Primary and Immediate Care is seeking a dynamic and experienced Medical Director to join our leadership team. As a physician-led organization, AllCare is dedicated to providing high-quality healthcare and making a positive impact throughout our patients' healthcare journey.The Medical Director will be...
-
Director of Nursing Leadership
3 weeks ago
Washington, United States Gilder Search Group Full timeJob Summary: We are seeking a highly skilled and experienced Director of Nursing to lead our Nursing department at Gilder Search Group.About the Role: As a Director of Nursing, you will be responsible for planning, organizing, and directing the overall operation of the Nursing department to ensure the highest degree of quality care in accordance with all...
