Cardiac Call Center/Medical Phone Operator
2 weeks ago
Job description:Cardiology office seeking a full-time, reliable, diligent medical phone operator team who has compassion for patients. The position is responsible for providing a high-level of customer service in a team based environment.
Responsibilities
- Answer and transfer phone calls for a very busy switchboard.
- Scheduling appointments as needed.
- Take and deliver messages when needed.
- Screen calls to ensure authenticity, and make sure messages are communicated to the correct recipient.
- Complete any other task as assigned by supervisor.
Experience in EMR systems is preferred. Bi-lingual a plus, but not required. Experience with computers and typing is required.
Qualifications:
- Bi-lingual a plus, but not required.
- High School Diploma or equivalent.
- Excellent Customer Service Ability.
- Professional Appearance and Demeanor.
- Dependable.
- Computer Experience- EMR.
- Reliable Transportation.
Expected hours: No less than 40 per week
Schedule: Monday to Friday – Work Location: In office (not remote)
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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