Cardiac Call Center/Medical Phone Operator

2 weeks ago


Naples, United States Naples Heart Rhythm Specialists Full time $17 - $20
Medical Receptionist / Medical Phone Operator

Job description:
Cardiology office seeking a full-time, reliable, diligent medical phone operator team who has compassion for patients. The position is responsible for providing a high-level of customer service in a team based environment.

Responsibilities
  • Answer and transfer phone calls for a very busy switchboard.
  • Scheduling appointments as needed.
  • Take and deliver messages when needed.
  • Screen calls to ensure authenticity, and make sure messages are communicated to the correct recipient.
  • Complete any other task as assigned by supervisor.

Experience in EMR systems is preferred. Bi-lingual a plus, but not required. Experience with computers and typing is required.

Qualifications:
  • Bi-lingual a plus, but not required. 
  • High School Diploma or equivalent.
  • Excellent Customer Service Ability.
  • Professional Appearance and Demeanor.
  • Dependable.
  • Computer Experience- EMR.
  • Reliable Transportation.
Job Type: Full-time 
Expected hours: No less than 40 per week

Schedule:  Monday to Friday – Work Location:  In office (not remote)

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


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