Compliance Administrator

3 weeks ago

Boston, United States Harvard Partners Trusted IT Advisors Remote Work Freelance Full time
The Compliance Administrator plays an instrumental role by partnering with Leadership, Recruiters, Account Executives, Clinical Managers, and Human Resources to ensure State and Federal compliance requirements are adhered to as well as district needs for essential Therapeutic and Behavioral Health Services.   

RESPONSIBILITIES 
  • Maintain high levels of attention to detail in reviewing and processing supporting documents in a high volume setting
  • Deliver high levels of customer service and support when engaging with employees and stakeholders via phone, email and chat
  • Respond to routine compliance inquiries in a clear and concise manner
  • Maintain complete and accurate electronic records for all employees
  • Responsible for timely and accurate entry of pre-employment registrations through a variety of platforms
  • Assists in drafting clearance letters
  • Gain knowledge and expertise in state and local compliance requirements for all states and all disciplines
  • Protect and deliver documents to external sources securely
  • Maintain high levels of confidentiality when reviewing medical records
 EXPERIENCE/SKILLS 
  • 2 years of customer service experience, education and/or training required
  • 1 year of credentialing, licensing, onboarding or compliance experience preferred
  • Excellent written and verbal communication skills required 
  • Strong analytical, organizational, and problem-solving skills 
  • Experience with HRIS software preferred
  • Experience using web based services to review and validate credentials preferred
  • Ability to demonstrate a clear understanding of basic office procedures and related computer programs (Microsoft 365, etc...) 
  • Prior experience working in a fast paced, high volume environment preferred 
  • Confidence and professionalism in working with and maintaining effective working relationships 
  • Helpful, proactive and enthusiastic team player, willing to assist others when necessary
  • Ability to maintain a strong work ethic; ability to meet deadlines in a demanding and detail-oriented environment with confidential information
  • Self-motivated, proactive, with ability to work independently and in group setting


About Harvard Partners Trusted IT Advisors:

Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include:• Program/Project Management and "PMO as a Service"• IT Assessments• Business Continuity/Disaster Recovery• Optimized Infrastructure• Concierge Managed Services• Data Center Strategy, Transformation, and Migration• Cloud Management Programs• Security Assessments and Remediation• Staffing, technical & tacticalWorking with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.

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