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South Bronx Family Advocate
1 month ago
Position Type: Full-Time, Hourly, Non-Exempt.
Schedule: 35 hours/week.
Department/Program: Family Enrichment Center.
Direct Supervisor: Director, Family Enrichment Center.
Direct Reports (if any): N/A.
About Graham Windham:
In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth, and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 500 full-time employees serving children and families in multiple programs throughout the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting and enriching work experience.
Program Description:
The O.U.R. (Organizing to be United and Resilient) Place Family Enrichment Center (FEC) is a warm and welcoming community-gathering place in the Hunts Point neighborhood of the Bronx. It is a space where any member of the community can come for support, information and offerings. The FEC is a home like setting, which reflects the community, and offers activities and resources that promote individual, family & community wellbeing and empowerment. In partnership with FEC staff, the Hunts Point Community drives the planning, development, and sustainable co-ownership of the center. Community members who participate in the FEC are encouraged to share their expertise by volunteering or through other meaningful opportunities to teach, engage with and support neighbors and peers. The goal of the FEC is to strengthen the characteristics and conditions that reduce or buffer the effects of risk, stress, or trauma and build community connections, capacity and resilience.
Principal Objective/Role Overview:
The Family Advocate, Family Enrichment Center is one of five full-time positions at the FEC. This individual is responsible for contributing to the day-to-day operation of the FEC including, co-designing and delivering offerings, providing concrete advocacy for community members, making referrals and following up on individual requests and concerns. The Family Advocate helps create and sustain a warm, inviting gathering place, welcomes newcomers and regular community members, recruits community volunteers, and ensures that their contributions are heard and valued. The Family Advocate builds connections amongst FEC & Graham-wide staff, community partners, and community formal and informal stakeholders. A key part of the Family Advocate’s job is to convene, support, and collaborate with a team of local parents to deliver monthly events (training will be provided).
A successful FEC Family Advocate is:
- Warm, outgoing, enthusiastic, and can engage, and positively impact individuals and groups from a diverse community.
- A natural collaborator, able to co-create with the FEC Community.
- Able to focus on the big picture as well as the details.
- Able to set appropriate boundaries with the community that respects their privacy, their right to self-determination and their unique skills, attributes, and contributions.
- Skilled at working in a fast-paced environment with multiple projects occurring simultaneously.
Job Responsibilities:
Interacts regularly and frequently with the FEC Community Members:
- Engages with whomever walks in the door.
- Checks in regularly with community via txt, email, phone or in-person.
- Follows up regularly on community concerns, issues, requests.
- Communicates opportunities, activities, offerings, resources regularly.
- Provides in-person individual coaching to community members using an Appreciative Inquiry approach.
- Follows up with providers to ensure that community is receiving appropriate services that address their needs.
Interacts regularly with Hunts Point/Longwood Community Partners:
- Represents the FEC at community events and meetings.
- Builds relationships with community partners and follows up to insure that families are receiving services that address their needs.
- Engage community partners to participate in or where appropriate, lead O.U.R. Place offerings.
- Co-creates surveys with the FEC Advisory Council to understand community interest in offerings, using the information to co-design future offerings.
- Co-leads Offerings in response to community priorities
- Leads Monthly Community Café’s using the Strengthening Families model.
- Co-leads regular offerings that are grounded in one or more of the seven protective factors, and serve to affirm & amplify community voice, celebrate family and community successes.
- Provides regular documentation which reflects FEC planning with community and the activities/offerings completed.
- Ensures that the supplies needed for activities and offerings are in place and available prior to each event, submits all follow-up documentation including petty cash reimbursement, purchase orders and Vendor check requests.
- Regularly attends Graham activities & events including staff meetings, annual recognition events, Graham-wide graduations, trainings and learning opportunities.
Position Qualifications:
- Bachelor’s degree in social work, public policy, education, public administration, or related field preferred; and/or equivalent experience.
- Bachelor’s degree in social work, public policy, education, public administration, or related field preferred; equivalent experience also considered.
- Bilingual (Spanish/English) required.
- Lived and/or worked in the South Bronx.
- Strong interpersonal skills, be able to connect with and engage individuals, families, community members and partner organizations.
- Technologically competent.
- Experience running street outreach events, developing community partnerships and developing community resources.
- Experience in any of the following areas a plus: political campaigns, street outreach and/or developing community programs and services, community organizing.
Salary & Compensation:
- Base Salary or Hourly Rate: $50,000.00/year ($27.48/hour).
- FLSA Status: Non-exempt.
- Benefits Eligibility:
- This role is eligible to participate in our Performance Based Merit Award program at the end of each fiscal year, and eligible for benefits including health insurance, retirement plans (pension and 403B thrift), career coaching via Bravely, and more
EEO Statement:
The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. GW hires and promotes individuals solely based on their qualifications for the job to be filled.
Graham Windham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
About Graham Windham:
About the Company In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City’s children, families and communities for over 200 years. Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.
