Client Care Coordinator

4 weeks ago

Thornton, United States Visiting Ancillary Services Full time $19 - $23
Our mission here at Visiting Ancillary Services is to be the premier provider of ancillary services to the long-term care industry and to provide the highest quality low-cost services to our neighborhood clinics.  With that being said Are you ready to add a new dimension to your dental experience by giving back to the community?

Visiting Ancillary Services was founded in April 2010, as a 501(c) 3 Non-Profit Charity and we provide full-service programs to over 120+ facilities. We deliver the finest outreach programs to residents, and we believe each resident should leave us with a smile and a happy demeanor.
We are looking for a Client Care Coordinator to join our growing team. The ideal candidate will be the liaison between the company(VAS), client facilities and our clinical teams. This position schedules dental visits within long-term care facilities and manages the dental service accounts. The ideal candidate needs to be extremely detailed-oriented.

Essential Functions:
  • Ensures facility stays in compliance with new patient exams, recalls, dentures and hygiene services.
  • Creates schedules by tracking treatment plans and recall dates.
  • Responds to doctors, patients and facilities with regard to concerns and inquiries.
  • Creates packets with insurance verification, schedules and other information for the billing process.
  • Follow office procedures for patient referrals.
  • Completes data entry into Denticon software.
  • Coordinates with the dentists and their assistants for emergency issues.
  • Sends out reminder calls/emails to patients.
  • Reviews progress notes to ensure accuracy.
  • Sends out weekly schedules to field staff.
  • Answers incoming calls.
  • Other duties as assigned.

Another benefit of working for a non-profit: You may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full-time for nonprofits to have their outstanding debt forgiven.

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