New Leader Manager

3 weeks ago

Terre Haute, United States Girl Scouts of Central Indiana Full time $50,470
Girl Scouts of Central Indiana embraces an inclusive culture. We value diversity, equity, and inclusion across all identities. We are committed to continual learning and to a culture of safety and wellbeing in which individuality is celebrated and everyone is valued and respected. Everyone is welcome to bring their authentic selves into our space.

Girl Scouts of Central Indiana serves 45 Indiana counties, nearly more than 16,000 Girl Scouts and 10,000 adult volunteers. We are the proud facilitators of Girl Scout camp at five Indiana locations, conveners of thousands of Girl Scout programs with nearly 600 community partners and serve thousands more community members each year at our STEM Center of Excellence and Founders Lodge Event and Conference Center.

What You Will Do:
The New Leader Manager is responsible for ensuring first year leaders feel engaged and have a positive beginning experience throughout their first year.

Through friendly and helpful on-boarding, regular and meaningful touchpoints, and ongoing support the aim is to achieve member satisfaction and retention and a measurable increase in first year leaders. This role serves on the Community Action Network team to bring a holistic experience to all Girl Scout members.

Located working in the following counties: Parke and Vermillion Counties, North & South Vigo, Central Vigo, Clay County, Putnam County, White County, Tippecanoe County, Montgomery County, Benton/Fountain/Warren Morgan County, Brown County, Monroe & Owen County, Sullivan County, Greene County, & Lawrence County.

How You Will Lead:
  • Implement, and monitor all on-boarding/welcoming process for new leaders, while ensuring a welcoming experience and clarity on their new Girl Scout role.
  • Serve as the main contact for all new leaders within respective cohort.
  • Provide information for local Service Unit meetings, social media pages, groups, etc.
  • Collaborate with Volunteer Experience Manager and New Leader Mentors within Service Units so that they can provide local and personal support to new members.
  • Ensure early adoption of the Volunteer Toolkit (VTK), and new troops develop a meeting plan within their first 1 to 2 troop meetings.
  • Support new leaders with key activities during their first year.
  • Help new leaders understand the process of opening troop bank accounts, first aid, and other onboarding requirements.
  • Assist in securing a meeting place, along with a scheduled parent meeting.
  • Utilize best practices and national resources to ensure an amazing Girl Scout Troop Experience framework is in place to help troops build a solid foundation in their first year.
  • Adhere to prescriptive ongoing touchpoints which reflect the council’s current priorities (Fall Product, Fill Your Troop, Cookies, Spring Renewal, etc.)
  • Access dashboards daily to track individual and team progress.
  • Provide high-level customer service, which includes, but is not limited to returning calls and emails, addressing, and closing cases, following up on tasks, and documenting all within Salesforce within 8 business hours.
  • Assist troop with renewing their troops for the next membership year.
  • Actively participate within the designated Community Action Network to engage cross-departmentally for a meaningful Girl Scout experience for members.
  • Participates in diverse community and cultural events and programs.
  • Foster a culture of diversity and inclusion in the workplace and amongst the membership.
  • Seek and accept opportunities for professional growth and development.

All employees of the Girl Scouts of Central Indiana are responsible not only for the position but also for the duties and responsibilities that all employees share.
How You Will Succeed:
  • Adhere to council policies and procedures.
  • Act as a role model within and outside the council.
  • Perform duties as workload necessitates.
  • Behave and communicate in a positive and respectful way.
  • Communicate regularly with supervisor about department issues.
  • Demonstrate flexible and efficient time management and ability to prioritize workload.
  • Consistently report for work on time prepared to perform duties of position.
  • Meet department and individual performance goals and standards.

Core Competencies:
Oral and Written Communication abilities (i.e., In person, verbal, written, and/or phone)-Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.

Conflict Management- Anticipates, prevents, and resolves conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences; identifies the causes of problems; analyzes factors contributing to conflict; anticipates potential conflicts; facilitates conflict resolution.

Problem-Solving- Identifies and analyzes existing and potential problems systematically and thoroughly; reports/documents the problem; obtains and evaluates relevant information and contributing factors; identifies important interrelationships; implements solutions after evaluating alternatives and anticipating their impact; supports decisions or recommendations with data and/or reasoning; defines and implements solutions to problems.

Project Management - Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; has ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks.

Judgment and Decision-Making - Recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay.

What We are Looking For:
  • Bachelor's degree with concentration in social sciences or related field of study, or equivalent experience.
  • Minimum of three (3) years volunteer management or customer service experience.
  • Strong human relations skills such as leadership, networking and relationship building.
  • Comfortable and effective ability to communicate virtually.
  • Ability to prioritize and execute tangible actions.
  • Ability to pay close attention to detail and maintain confidentiality.
  • Ability to communicate the written and spoken word with tact, diplomacy, and/or authority when necessary.
  • Well disciplined, able to meet deadlines, self-starter.
  • Able to work under pressure of many priorities and deadlines.
  • Ability to work well as a part of a team.
  • Commitment to inclusiveness.
  • Advanced Microsoft Office Suite computer skills.
  • Ability to meet travel requirements, including night & weekend travel throughout GSCI jurisdiction.
  • Valid driver’s license; and access to insured vehicle in working condition.
  • Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.

Physical Demands & Work Environment:
  • Ability to perform tasks that require walking, standing, bending, stooping, reaching and moderate lifting (typically up to 30 pounds).
  • Ability to sit at a workstation for up to 2 hours at a time.
  • Ability to sit and view a computer screen for up to 2 hours at a time.
  • Ability to tolerate occasional exposure to seasonal weather conditions.

  • Facilities Management Leader

    7 days ago

    Terre Haute, Indiana, United States Terre Haute Fire Department Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Facilities Operations to join our team at Terre Haute Fire Department. As a key member of our leadership team, you will be responsible for overseeing the maintenance, repair, and improvement of our facilities to ensure a safe and healthy environment for our patients, staff, and...

  • Shift Leader

    5 months ago

    Terre Haute, United States McAlister's Deli Full time

    The hourly shift leader duties include Delegates tasks to restaurant staff and supervise their performance; Maintains a fully-stocked inventory and order food supplies, as needed; Arranges to have shifts covered (e.g. when employees take time off); Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food...

  • Assistant Store Leader

    3 days ago

    Terre Haute, Indiana, United States Jimmy John Full time

    At Jimmy John's, we're looking for a highly skilled and motivated Assistant Store Leader to join our team. As an Assistant Store Leader, you will play a key role in overseeing in-store operations and ensuring that our stores are running smoothly and efficiently.Key Responsibilities:Lead by example and execute systems and procedures with 100% integrityEnsure...

  • Healthcare Operations Team Leader

    2 weeks ago

    Terre Haute, Indiana, United States Quality Correctional Care Full time

    Quality Correctional Care (QCC) is dedicated to providing comprehensive Medical, Mental, and Addiction treatment services to individuals within the correctional system. We set the benchmark for correctional healthcare by ensuring our patients have access to transformative services typically available outside of incarceration. Our philosophy towards patient...

  • Restaurant Operations Leader

    2 weeks ago

    Terre Haute, Indiana, United States Subway Full time

    About Us We are a locally owned and operated restaurant group with over 35 years of experience in the quick service industry. Our success is built on a foundation of exceptional customer service and fostering a positive work environment for our employees. We believe in promoting from within and providing opportunities for growth within our company. Position...

  • Production Engineering Leader

    2 weeks ago

    Terre Haute, Indiana, United States Zobility Full time

    Job Overview: The Production Engineering Leader will oversee and coordinate the engineering and maintenance operations within the manufacturing facility.Key Responsibilities: Accountable for the financial returns associated with the facility and its equipment.Manages the capital expenditure budget for the plant.Engages with external contractors to solicit...

  • Food Services Leader

    4 weeks ago

    Terre Haute, United States Pilot Company Full time

    Company DescriptionStarting at $18 an hour!Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical...

  • Food Services Leader

    3 weeks ago

    Terre Haute, United States Pilot Company Full time

    Job DescriptionCompany DescriptionStarting at $18 an hour!Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and...

  • Managing Partner

    2 weeks ago

    Terre Haute, Indiana, United States Metro Services, LLC Full time

    About Metro Services, LLCMetro Services, LLC is a leading provider of exceptional dining experiences. We are committed to delivering warm, welcoming service and award-winning food to our guests.Job SummaryWe are seeking a highly skilled Managing Partner to oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated...

  • Maintenance Supervisor

    3 days ago

    Terre Haute, Indiana, United States Amcor plc Full time

    About the RoleWe are seeking a highly skilled Maintenance Supervisor to join our team at Amcor plc. As a key member of our operations team, you will be responsible for overseeing the daily maintenance activities of our production and plant equipment, ensuring optimal performance and efficiency.Key ResponsibilitiesSupervise and coordinate the work of...

  • New Graduate RN Opportunities

    7 days ago

    Terre Haute, Indiana, United States Union Hospital Full time

    About the RoleWhether you're planning for your first Registered Nurse position, pending receipt of your Registered Nurse license, or newly licensed, consider your nursing career with Union Hospital, where you can grow professionally and/or educationally.We offer a Nurse Residency Program for your orientation and integration/engagement with the organization,...

  • Clinical Psychology Services Leader

    2 weeks ago

    Terre Haute, Indiana, United States Centurion Health Full time

    Job OverviewLocationFlorida State Prison - Raiford, FLEmployment TypeFull-TimeRequired EducationDoctoral DegreeTravel RequirementsNoneWork ScheduleDay ShiftCategoryBehavioral Health Professional & SupportPosition SummaryENHANCING MENTAL HEALTH SERVICES across FLORIDANEWLY UPDATED COMPENSATION STRUCTURESTARTING SALARY FOR PSYCHOLOGICAL SERVICES DIRECTOR AT...

  • Clinical Psychology Services Leader

    2 weeks ago

    Terre Haute, Indiana, United States Centurion Health Full time

    Job OverviewLocationFloridaEmployment TypeFull-TimeEducational RequirementsDoctoral DegreeTravel RequirementsNoneWork ScheduleDay ShiftJob CategoryBehavioral Health Professional & SupportPosition SummaryENHANCING MENTAL HEALTH SERVICES across FLORIDACOMPETITIVE SALARY STRUCTURE FOR 2024STARTING SALARY FOR PSYCHOLOGICAL SERVICES DIRECTOR AT $160,000Centurion...

  • Clinical Site Team Leader

    4 weeks ago

    Terre Haute, United States Quality Correctional Care Full time

    Job DescriptionJob DescriptionQuality Correctional Care (QCC) is a mission-driven organization that provides medical and mental healthcare and addiction recovery services to justice-involved patients. Our approach to patient care is uniquely compassionate and holistic emphasizing dignity, respect, and rehabilitation through effective healthcare. QCC changes...

  • Clinical Site Team Leader

    2 months ago

    Terre Haute, United States Quality Correctional Care Full time

    Job DescriptionJob DescriptionQuality Correctional Care (QCC) is a mission-driven organization that provides medical and mental healthcare and addiction recovery services to justice-involved patients. Our approach to patient care is uniquely compassionate and holistic emphasizing dignity, respect, and rehabilitation through effective healthcare. QCC changes...

  • New Grad RN

    3 months ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Terre Haute Regional Hospital have the opportunity to make a real impact. As a New Grad RN on Inpatient Rehab Unit you can be a part of change.BenefitsTerre...

  • New Grad RN

    3 months ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) New Graduate RN Behavioral Health with Terre Haute Regional Hospital you can be a part of an organization that is devoted to giving back!BenefitsTerre Haute Regional Hospital, offers a total rewards package that supports the...

  • New Grad RN

    3 months ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) New Graduate RN Intermediate Care Unit with Terre Haute Regional Hospital you can be a part of an organization that is devoted to giving back!BenefitsTerre Haute Regional Hospital, offers a total rewards package that supports...

  • New Grad RN

    23 hours ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description Introduction Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Terre Haute Regional Hospital have the opportunity to make a real impact. As a New Grad RN on Inpatient Rehab Unit you can be a part of change. Benefits...

  • New Grad RN

    3 months ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description IntroductionDo you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Terre Haute Regional Hospital have the opportunity to make a real impact. As a New Grad RN on Inpatient Rehab Unit you can be a part of change.BenefitsTerre...