Restaurant Operations Leader
2 months ago
About Us
We are a locally owned and operated restaurant group with over 35 years of experience in the quick service industry. Our success is built on a foundation of exceptional customer service and fostering a positive work environment for our employees. We believe in promoting from within and providing opportunities for growth within our company.
Position Overview
We are seeking a dedicated and experienced Restaurant Operations Leader to join our team. In this role, you will be responsible for overseeing the daily operations of one of our restaurants, ensuring smooth service, maintaining high standards, and fostering a positive and productive work environment.
Responsibilities
- Lead and motivate a team of employees, providing guidance, training, and support to ensure exceptional customer service.
- Manage daily operations, including scheduling, inventory control, cash handling, and ensuring compliance with all safety and sanitation regulations.
- Resolve guest concerns promptly and effectively, creating a positive dining experience for every customer.
- Implement operational procedures to maximize efficiency and profitability, while adhering to company standards.
- Foster a collaborative and supportive work environment, promoting teamwork and open communication among staff members.
Qualifications
- Proven experience in restaurant management or a similar role, with a strong understanding of operational procedures.
- Excellent leadership skills, with the ability to motivate and inspire a team to achieve common goals.
- Strong communication and interpersonal skills, with the ability to effectively interact with customers, employees, and vendors.
- Proficiency in cash handling, inventory management, and scheduling software.
- A commitment to providing exceptional customer service and maintaining high standards of quality.
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