Service Desk Technician

4 weeks ago


San Diego, United States Staffing Connection Inc. Part time $26
DESCRIPTION:
  • Under supervision, the Service Desk Analyst is part of a team that provides technical support/customer service (Service Desk) for end-users. Secondarily. Service Desk responsibilities include, but are not limited to answering phone calls, emails, and voicemails from staff and physicians with the goal to resolve the customer need on first contact. This position may be required to provide 24/7 support as needed based on business needs. Performs other related functions as required.
  • Typically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and related computer systems, handheld and peripheral devices and ensures their operation for individuals and groups of computer users. Analyzes, recommends, installs, configures and evaluates systems and tools for internal and end user use.
  • Develops and conducts tests of hardware and software and reports on configurations and behavior. Develops and provides technical documentation and training. Assesses needs and recommends hardware and software acquisitions and upgrades. Applies professional business/technical support concepts to resolve hardware, software and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires a review of a variety of factors. Within defined procedures and practices, determines appropriate action.

MINIMUM QUALIFICATIONS:
  • A Bachelor's Degree in related area; and/or equivalent experience/training.
  • Professional experience, and proven success, providing information systems support and management in a large scale organization.
  • Experience conducting escalated, broad technical support including hardware and software tests, analyzing test results and producing reports of conclusions and recommendations.

PREFERRED QUALIFICATION
• Experience in a healthcare environment.
• Epic support or end user experience.
• Service Now end user experience.

About Staffing Connection Inc.:

As an organization, we specifically address the unique requirements of our clients. We have developed a unique team of specialized professionals to address your hiring solutions. Whatever your hiring needs, our top-rated professional staffing firm can give you quick access to highly skilled professionals you might not find on your own. Let us ease your workload and provide peace of mind that none of your important projects or hiring needs will be delayed.



  • San Diego, California, United States APR Consulting Inc Full time

    APR Consulting, Inc. has been engaged to identify a Service Desk TechnicianLocation: San Diego, CA 92120Position: Service Desk TechnicianPay Rate: $ 27.80/hrDuration: 8 weeksExpected Shift: M-F, 7am-3:30pmOnsiteJob Summary:Under supervision, the Service Desk Analyst is part of a team that provides technical support/customer service (Service Desk) for UC...


  • San Diego, California, United States APR Consulting Inc Full time

    APR Consulting, Inc. has been engaged to identify a Service Desk TechnicianLocation: San Diego, CA 92120Position: Service Desk TechnicianPay Rate: $ 27.80/hrDuration: 8 weeksExpected Shift: M-F, 7am-3:30pmOnsiteJob Summary:Under supervision, the Service Desk Analyst is part of a team that provides technical support/customer service (Service Desk) for UC...


  • San Diego, United States APR Consulting Full time

    APR Consulting, Inc. has been engaged to identify a Service Desk TechnicianLocation: San Diego, CA 92111 Position: Service Desk Technician Pay Rate: $ 27.80/hr Duration: 13 weeks Expected Shift: Variable (20/H week) with an opportunity for additional hours per business requirements.Job Summary: Under supervision, the Service Desk Analyst is part of a...


  • San Diego, United States TEKsystems Full time

    Description: We are looking to hire for a Service Desk Analyst to join a small team on a fast growing organization in the construction industry. The hope is to hire Professionals who have hopes and dreams of career progression. Several members that have been hired onto this team have moved on to even lead other groups. The manager himself came on as a...


  • San Diego, United States Abalta Technologies Inc Full time

    At Abalta Technologies Inc., we value providing superior customer service and are committed to the successful operation of our information technology systems. The job description for the IT Help Desk Technician role is to handle IT tasks, conduct systems maintenance & improvements, and assist employees & contractors with questions and problems concerning...

  • Help Desk Technician

    2 weeks ago


    San Diego, United States Manpower Full time

    - Answer help desk phone calls - Route help desk tickets to appropriate technicians - Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software or Network Peripherals and Printers, Telephone System -Maintain loaner laptops and projectors...

  • Help Desk Technician

    2 weeks ago


    San Diego, United States Manpower Full time

    - Answer help desk phone calls - Route help desk tickets to appropriate technicians - Provide on the spot troubleshooting as time allows - Provide local support for the following systems installation, upgrades, troubleshooting: PC and or Laptop Hardware and Software or Network Peripherals and Printers, Telephone System -Maintain loaner laptops and projectors...


  • San Diego, United States Global IT Resources Full time

    **MINIMUM QUALIFICATIONS** - A Bachelor's Degree in related area; and/or equivalent experience/training. - Professional experience, and proven success, providing information systems support and management in a large scale organization. - Experience conducting escalated, broad technical support including hardware and software tests, analyzing test results and...


  • San Diego, United States San Diego LGBT Community Center Full time

    Job DescriptionJob DescriptionWELCOME TO YOUR CENTER!Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant,...


  • San Diego, United States San Diego LGBT Community Center Full time

    Job DescriptionJob DescriptionWELCOME TO YOUR CENTER!Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant,...


  • San Diego, United States VENESCO, LLC Full time

    Description: **Senior Help Desk Technician** Venesco, LLC is looking for a **Senior Help Desk Technician** to support the Naval Health Research Center in San Diego, CA. Previous NAVY or Military experience is desired. Qualified applicants must be US Citizens and hold or be eligible for a **Secret Clearance**. **Tasks**: - Assists in resolving complex IT...

  • Help Desk Technician

    2 months ago


    San Diego, United States Klinedinst Full time

    Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development and personal advancement of...

  • Help Desk Technician

    2 weeks ago


    San Diego, United States Ledgent Technology Full time

    Job Title: IT Help Desk TechnicianJob Location: San Diego, CA 92101Job Type: 100% onsite; Part-Time - 3-6+ week contract with possibility of continued employmentSchedule: 8:00 am - 4:30 pm Tuesday and ThursdaySalary: $22 - $26/hrResponsibilities:Provide high-quality end-user technical support for software and hardware.Investigate, diagnose, resolve, and...

  • Help Desk Technician

    3 weeks ago


    San Diego, United States Ledgent Technology Full time

    Job Title: IT Help Desk TechnicianJob Location: San Diego, CA 92101Job Type: 100% onsite; Part-Time - 3-6+ week contract with possibility of continued employmentSchedule: 8:00 am - 4:30 pm Tuesday and ThursdaySalary: $22 - $26/hrResponsibilities:Provide high-quality end-user technical support for software and hardware.Investigate, diagnose, resolve, and...

  • Help Desk Technician

    2 weeks ago


    San Diego, United States Ledgent Technology Full time

    Job Title: IT Help Desk TechnicianJob Location: San Diego, CA 92101Job Type: 100% onsite; Part-Time - 3-6+ week contract with possibility of continued employmentSchedule: 8:00 am - 4:30 pm Tuesday and ThursdaySalary: $22 - $26/hrResponsibilities:Provide high-quality end-user technical support for software and hardware.Investigate, diagnose, resolve, and...

  • Help Desk Technician

    3 weeks ago


    San Diego, United States Ledgent Technology Full time

    Job Title: IT Help Desk TechnicianJob Location: San Diego, CA 92101Job Type: 100% onsite; Part-Time - 3-6+ week contract with possibility of continued employmentSchedule: 8:00 am - 4:30 pm Tuesday and ThursdaySalary: $22 - $26/hrResponsibilities:Provide high-quality end-user technical support for software and hardware.Investigate, diagnose, resolve, and...

  • Help Desk Technician

    2 weeks ago


    San Diego, United States Ledgent Technology Full time

    Job Title: IT Help Desk TechnicianJob Location: San Diego, CA 92101Job Type: 100% onsite; Part-Time - 3-6+ week contract with possibility of continued employmentSchedule: 8:00 am - 4:30 pm Tuesday and ThursdaySalary: $22 - $26/hrResponsibilities:Provide high-quality end-user technical support for software and hardware.Investigate, diagnose, resolve, and...


  • San Diego, United States Global IT Resources Full time

    DESCRIPTION Typically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and related computer systems, handheld and peripheral devices and ensures...

  • Help Desk Technician

    2 months ago


    San Diego, United States Klinedinst PC Full time

    Job DescriptionJob DescriptionPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development...

  • Help Desk Technician

    2 months ago


    San Diego, United States Klinedinst PC Full time

    Job DescriptionJob DescriptionPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development...