Medical Office Receptionist/Admin Assistant

3 weeks ago

Orlando, United States Rose Healthcare Center Full time $15 - $20
Medical Office Receptionist/Administrative Assistant - Full Time  

Rose Healthcare Centre
MetroWest Region of Orlando - Southwest Orlando
Corner of Hiawassee & Old Winter Garden Roads
6640 Old Winter Garden Road, Orlando, FL 32835

Compensation: Based on Experience $15-20+/hr., with merit-based raises.
Employment Type: Full-Time.

We are seeking a friendly and organized Medical Office Receptionist with Administrative Assistance experience to join our healthcare team.  Willing to train the right person. Thus is an in-person interview for an on-site position.

About the Job:
We are seeking a friendly and organized Medical Office Receptionist to work alongside our dedicated healthcare team. In this role, you will work at the front desk assisting our patients and other visitors, providing a positive impact on their experience and the quality of the patient's care.  We are looking for a highly motivated person to join our team for immediate hiring.
 
The position requires being a team player with a very positive attitude while working within a clinical setting that balances patient service with a tight appointment schedule. The candidate must possess excellent interpersonal skills, maintain a very positive attitude, be well-spoken, extremely pleasant, a fast-paced learner, and maintain mental focus on the tasks at hand.
 
Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

Medical Receptionist Requirements and Qualifications:
  • Familiarity with medical records and EMRs preferred.
  • Familiarity with CPT & ICD-10 codes preferred.
  • Familiarity with medical terminology.
  • Excellent organizational and time management skills.
  • Ability to work effectively in a dynamic, clinical office environment and capable of sustained multi-tasking.
  • Being multi-lingual is a plus, particularly in Spanish.
  • A positive personality is essential with the ability to treat others with respect and pay attention to patient details and their needs as you would like in turn to be treated.
  • 1+ years of experience working as an administrative assistant or in a relevant role.
  • Completion of a certificate program in the medical field is preferred, but not required.
  • Available 40+ hours per week.
  • Pre-professional health education students are particularly welcome to apply. 
  • High school diploma or equivalent.

Medical Receptionist Duties and Responsibilities:
  • Greet patients and other visitors when they arrive.
  • Answer patient’s questions and provide assistance when necessary.
  • Check-in patients, obtain necessary patient information to file, and update patient records.
  • Distribute forms and paperwork to patients and check them over to ensure that required fields on all medical, insurance, and consent forms are completed fully and properly by patients.
  • Field phone calls, take full and proper telephone messages, and professionally generate and respond to emails.
  • Collect co-pays.  
  • Schedule patients over the phone and in person and assist them with maintaining their treatment plan appointments.
  • Perform and reconcile end-of-day fee batch reports.
  • Manage inventory of necessary office supplies and coordinate reordering.

Willing to train the right person.
  • To apply, please send a resume with a cover letter as to why you are right for the job. 
Please include a cover letter why you are perfect for this position.To apply, please send your resume with a cover letter. Thank you.

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