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Automotive Service Advisor

3 months ago

Richmond, United States Auto Rescue Full time $55,000 - $80,000
Bimmer Rescue is looking for an experienced Service Advisor to join our crew

Service Advisors at Bimmer Rescue are the face of our organization, we are responsible for delivering our ETHOS to our client, which is that we believe our clients have the right to know what is going on with their German vehicle, with full transparency.  It is our job to ask questions and learn about their needs for the vehicle and then offer our best advice on a repair or service plan.  We are already experts at this, which is why are the highest rated most successful German shop in Richmond

If you are looking for a family owned, fast paced & fast growing organization where you can level up your skills without working nights & weekends do yourself a favor and start a conversation with us today.

Job Duties:
  • Greet clients and maintain showroom
  • Schedule appointments
  • Main point of contact for client, relaying diagnosis, recommendations, etc.
  • Work as a team to ensure all clients are taken care of
  • Setting and maintaining promise times with clients
  • Review digital inspections and consult accordingly

Requirements:
  • Automotive Experience
  • Attention to detail
  • Valid drivers license
  • Sales Experience
  • Positive attitude with a collaborative mindset
  • Ability to work in fast-paced environment with a customer satisfaction focus
  • Have strong time management and multitasking abilities
  • Manage client experience from beginning to end

Bimmer Rescue has grown immensely because we understand that our employees are our greatest asset. Our priority is providing amazing benefits and perks for employees such as:
  • No Weekends
  • Closed & Paid Holidays
  • Annual Holiday Party
  • Paid Training
  • 401k w/ aggressive match
  • Health, Vision & Dental
  • Short & Long term Disability
  • Life Insurance
  • Above Industry Standard Compensation
  • Pay is based on qualifications, experience, and certifications