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Receptionist
3 weeks ago
Receptionist Skills:
- Greet and welcome clients and their animal companions in a friendly, professional manner upon arrival to the clinic
- Answer, screen, and forward incoming calls using a multi-line phone system, including answering client questions, screening for service needs, and scheduling appointments.
- Provide basic and accurate information in-person and via phone/email.
- Process incoming and outgoing patients, including taking payments.
- Ensure reception area and client waiting area is tidy and presentable.
- Handling incoming mail and email.
- Process a variety of documents, maintain and update client information, service data, and other relevant data within practice management software.
- Perform clerical duties such as filing and paperwork organization.
- Communicate clearly and effectively with the medical team and Practice Manager to ensure that clients are being provided with the highest level of care.
- Work well with a team to provide high quality care for our clients and their pets.
Requirements:
- All applicants must be willing to participate in pre-employment drug screening and background check.
- Veterinary or medical office experience is preferred.
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