Customer Service Representative

2 weeks ago


Santa Ana, United States TalentOne Recruitment & Staffing Full time $17 - $20
Talent One Recruitment & Staffing is looking for a Customer Service Rep for a Floral Supply Company in the city of Santa Ana.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. The candidate will possess communication skills, and problem-solving abilities, and be able to work in a fast-paced environment.

Duties:
  • Answer incoming customer inquiries.
  • Provide accurate information about products, services, and promotions.
  • Assist customers with placing orders, processing returns, and resolving any issues or concerns.
  • Upsell additional products or services.
  • Outbound calls to follow up on customer inquiries or resolve any outstanding matters.
  • Data entry, updating customer records, and maintaining accurate information.
  • Collaborate with other departments to ensure prompt resolution of customer issues.
  • Analyze customer feedback and provide suggestions for process improvements.
  • Must be willing to join the delivery team for assistance and support as needed.

Qualifications:
  • Excellent phone etiquette and strong verbal communication skills
  • Previous experience in sales or customer service is preferred.
  • Floral Design Knowledge and Experience are preferred.
  • Must possess a Driver's License and Clean driving record.
  • Strong problem-solving skills and ability to analyze information effectively.
  • Comfortable making outbound calls to customers.
  • Bilingual - English and Spanish both written and verbal.


  • Santa Ana, United States Furniture Ave Inc Full time

    Job DescriptionJob DescriptionRecently merged Furniture Ave and Furniture City into one office.Looking for reliable full time representatives that are available to work 9:30 am - 6:30 pm.We are looking for a punctual and customer-oriented service representative. A customer service representative, or CSR, will provide product/service information and resolve...


  • Santa Ana, United States Calvary Chapel Of Costa Mesa Full time

    Job DetailsJob Location Calvary Chapel Costa Mesa - Santa Ana, CA Position Type Full Time Salary Range $17.00 - $19.00 Hourly Job Shift Day DescriptionJoin Our Team as a Call Center/Customer Service Representative at Calvary Distribution! Are you passionate about providing excellent customer service while serving the Lord? Calvary Distribution is seeking a...


  • Santa Ana, United States Culligangreatlakes Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001014 Showing 1 location **Job Details** **Description** **Hall's Water in Santa Ana** is currently seeking an **Entry Level** **Customer Service Representative** to join our office support team. **Hourly pay between $17-$19** **with bonus...


  • Santa Ana, United States Administrative Resource Options Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO02432 Showing 1 location **Job Details** **Description** Administrative Resource Options ARO provides a variety of services to various businesses across multiple industries nationwide. Unlike many of our competitors, ARO does not have a one-size fits...


  • Santa Ana, United States Diamond Executives Full time

    Job DescriptionJob DescriptionBeing a Customer Service Representative involves more than the acquisition and sales process. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions. Our client partners take the guesswork out of the initial...


  • Santa Ana, United States Ivonne Welch Medicare Plans Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insurance Ivonne Welch Insurance Agency is seeking experienced, bilingual Customer Service Representatives to join our dedicated team and help provide quality service over the phone to our mostly Spanish-speaking, Medicare-age clients and their families. Our...


  • Santa Ana, United States Ivonne Welch Medicare Plans Full time

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Ivonne Welch Insurance Agency is seeking experienced, bilingual Customer Service Representatives to join our dedicated team and help provide quality service over the phone to our mostly Spanish-speaking, Medicare-age clients and their families. Our...


  • Santa Ana, United States Best-VIP Chauffeured Worldwide Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be working in a busy call center and will be responsible for assisting customers book executive ground transportation.Responsibilities (include, but are not limited to):Manage inbound and outbound calls/emails in a timely mannerAttend to customer...


  • Santa Ana, United States Strategic, inc Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic and motivated professionals to be an integral part of our sales and customer service team. Our company is built on a firm belief in customer service and providing true value to our clients. Our AT&T Customer Service Representative is the key to this approach as we help our clients manage their...


  • Santa Ana, United States Iteris Full time

    **Customer Service Representative** Santa Ana, CA, USA Req #94 Monday, May 3, 2021 Iteris is a pioneer and leader in transportation innovations and has been for more than 15 years. We have a long history of firsts in our industry, from developing statewide traveler information systems and connected vehicle technologies to traffic performance measurement and...


  • Santa Ana, United States Steelgem LLC Full time

    Our Customer Service Representative is responsible for providing high-quality support to potential clients by responding to their inquiries and resolving their issues. There is no cold calling or outbound sales, all contacts have previously reached out to us. You will be the point of contact and work with a supportive team to ensure that customers receive a...


  • Santa Ana, United States System Pavers Full time

    ** Customer Service Representative (Remote)** Customer Service Santa Ana, California **Description** We are currently in search of a full-time Customer Service Representative for our nation-wide call center in Santa Ana, CA. This position can be100% remote and flexible schedules are available (Call center is open Monday-Sunday.) Come join our energetic and...


  • Santa Ana, United States Steelgem LLC Full time

    Job DescriptionJob DescriptionOur Customer Service Representative is responsible for providing high-quality support to potential clients by responding to their inquiries and resolving their issues. There is no cold calling or outbound sales, all contacts have previously reached out to us. You will be the point of contact and work with a supportive team to...


  • Santa Ana, United States Steelgem LLC Full time

    Job DescriptionJob DescriptionOur Customer Service Representative is responsible for providing high-quality support to potential clients by responding to their inquiries and resolving their issues. There is no cold calling or outbound sales, all contacts have previously reached out to us. You will be the point of contact and work with a supportive team to...


  • Santa Ana, United States Talk More Motive Full time

    Job DescriptionJob DescriptionWelcome to Talk More Motive, your trusted partner in marketing excellence. At Talk More Motive, we believe in the power of communication to drive meaningful connections and inspire action. We are a full-service marketing agency dedicated to helping businesses like yours thrive in today’s dynamic and ever-evolving marketplace....

  • Inside Sales

    7 days ago


    Santa Ana, United States XS SCUBA INC Full time

    Job DescriptionJob DescriptionXS Scuba, a leading global scuba diving equipment supplier, is seeking a Customer Service Representative with an optimistic, team-oriented attitude. XS Scuba prides itself on its customer service and commitment to the scuba industry.Position Description:The Customer Service Representative will be responsible for providing...


  • Santa Ana, United States Hashimi Corp Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Inside Sales Representative. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and...


  • Santa Ana, California, United States Orkin LLC Full time

    $22.50/HR. We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...


  • Santa Ana, United States Culligan 11KS Full time

    **Benefits/Perks** - Medical insurance - Dental insurance - Vision insurance - 401K retirement with company match - Vacation, paid time off - Company-paid training - Employee discounts for Culligan in-home products - Eligibility for annual recognition and training meetings/events **Job Summary** Culligan Water is seeking an individual experienced in...


  • Santa Ana, United States Optima Tax Relief Full time

    Come join Optima’s award-winning customer service team and make a difference in helping them find a resolution for their tax issues! - Must be able to start on 03/25/2024 for training. Training is 5 days/week in the Santa Ana office for 30 - 60 days (depending on performance). After successful completion of training, you may transfer to a hybrid role of 3...