Loss Prevention Representative #1512

7 days ago


San Francisco, United States Chevron Full time $24
Job Title: Loss Prevention Representative (LPR)

Apply Now:
Careers Home (myworkdayjobs.com)

Job Requisition Number: JR102385 Summary:At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail gas stations. We are looking for hard-working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team is individuals who are self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. The Loss Prevention Representative (LPR) operates at the retail facility and provides exceptional customer service and ensures the safety and security of our guests, team members, and property.  The LPR works in support of the station manager, with a focus on physical safety, operational shortages, and the occasional investigation. LPRs perform customer greetings and routine site safety activities along with other assigned housekeeping roles to support a safe and secure work environment.  The LPR demonstrates the company’s core values of safety, diversity, inclusion, integrity, and trust. Job Expectations:
  • Maintain courteous, professional contact with co-workers, customers, vendors, and the community at large.
  • Maintain neat appearance and good personal hygiene in compliance with CSI image and uniform standards.
  • Support and follow established safety, security and quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
  • Regular and punctual attendance is required.

Essential Functions:
  • Provide exceptional guest service. Greet and thank all customers, respond to customer questions, and assist customers to find products.   
  • Ensures the safety and security of our guests, team members, and property.
  • Using company processes, involving the appropriate people in emergency situations, and communicating all significant incidents
  • Aware of actionable insights to mitigate shortage risks in order to drive sales, improve accuracy and in-stocks through theft prevention and resolution, and lead through emergency events to protect our guest, team and brand.
  • Provide a strong and friendly visual presence to deter theft and other criminal activities and to ensure a safe and comfortable environment for employees and customers.
  • Regularly patrol and monitor the station, including internal and exterior property parking lots and fuel islands.   
  • Be attentive, observant, and alert, promptly report any unusual occurrences, as appropriate, to facility management or law enforcement; prepare written reports as requested.  
  • Respond appropriately to security and safety issues, leverage de-escalation techniques and other tools in accordance with CSI’s policies.
  • Provides required documentation of station incidents and activities to the station management. 
  • Other duties as assigned by management include:
  • Station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
  • Display goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
 Requirement/Qualifications:
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
  • Ability to engage with customers and build positive, helpful rapport through effective and friendly communications.
  • Ability to handle challenging situations and make decisions in a timely manner.  Demonstrated skills in de-escalation of customer situations.
  • Ability to write reports. Ability to understand and carry out oral and written directives.
  • Strong attention to detail.
  • Ability to work both independently and in team settings.
  • Security and loss prevention experience preferred.

Travel:Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to:
  • Ability to stand and walk for long periods of time on hard and uneven surfaces.
  • Ability to bend, lift, push, and move products using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. 
  • Periodic exposure to all outdoor conditions during daylight hours.
  • Moderate exposure to walk-in coolers and freezers at 34 F or lower.
  • Frequent handwashing and attention to personal cleanliness standards.
  • Must be at least 18 years of age or older to work in California, Oregon or Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10 pm to 6 am. We offer a $1.25 per hour shift differential for hours worked between 10:00 PM to 6:00 AM.
 USA-based job position at a local station. Visas will not be granted. Salary Range: $24.25 per hour This job description is not all-inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

  • San Francisco, California, United States Neiman Marcus Full time

    About the RoleWe are seeking a highly skilled Loss Prevention Investigator to join our team at Neiman Marcus. As a Loss Prevention Investigator, you will play a critical role in preventing losses from external and internal theft and fraud.Key ResponsibilitiesMaintain the general safety of customers, employees, and the storeAssess and assist in emergency...


  • San Francisco, California, United States Uniqlo Co., Ltd. Full time

    Job Title: Loss Prevention SpecialistAbout Uniqlo Co., Ltd.Uniqlo Co., Ltd. is a leading global retailer of high-quality, functional clothing. We are committed to providing our customers with exceptional service and a safe shopping environment.Job Description:We are seeking a highly skilled Loss Prevention Specialist to join our team. As a Loss Prevention...


  • San Francisco, California, United States Neiman Marcus Full time

    About Neiman Marcus GroupNeiman Marcus Group is a premier luxury retailer that prioritizes relationships and fosters a culture of belonging. Our commitment to innovation and excellence drives our mission to revolutionize luxury experiences across our esteemed brands, including Neiman Marcus and Bergdorf Goodman.Your RoleAs a Loss Prevention Specialist, you...


  • San Francisco, California, United States Uniqlo Co., Ltd. Full time

    Salary: $23.76 / hour Location: San Francisco, CA *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA does not discriminate against...


  • San Jose, California, United States Kohl's Full time

    About the RoleKohl's is seeking a highly skilled Loss Prevention Supervisor to join our team. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing programs around external theft deterrence, internal investigations, and operational shortage.Key ResponsibilitiesIdentify external and internal theft...


  • San Francisco, California, United States Trade College Full time

    Job SummaryWe are seeking a highly skilled Retail Security Specialist to join our team at Trade College. As a key member of our security team, you will be responsible for identifying and mitigating potential security risks, investigating incidents, and developing strategies to prevent future occurrences.Key Responsibilities:Conduct thorough investigations of...


  • San Jose, California, United States Kohl's Full time

    About the RoleWe are seeking a highly skilled and experienced Loss Prevention Supervisor to join our team at Kohl's. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing programs around external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness...


  • San Francisco, California, United States LVMH Full time

    About the RoleWe are seeking a highly skilled and experienced Store Loss Prevention Investigator to join our team at Sephora, a leading luxury beauty retailer and part of the LVMH group.Key ResponsibilitiesConduct surveillance and investigations to identify and prevent external thefts, working closely with store leadership and District Loss Prevention...


  • San Francisco, California, United States Alliant Insurance Services Full time

    Company OverviewAlliant Insurance Services stands as one of the largest and most rapidly expanding insurance brokerage and consulting firms in the nation. We leverage a network of specialized national platforms and local offices to provide our clients with a diverse range of solutions, grounded in innovative strategies and personalized service. Our approach...


  • San Francisco, United States Sephora Full time

    Job ID: 251553Store Name/Number: CA-Stonestown Galleria (0632)Address: 3251 20th Ave, San Francisco, CA 94132, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularStore Loss Prevention InvestigatorSephora Loss Prevention is constantly evolving to ensure we have products available to delight our clients....


  • San Francisco, United States Sephora Full time

    Job ID: 249373Store Name/Number: CA-Powell (0058)Address: 33 Powell Street, San Francisco, CA 94102, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularStore Loss Prevention InvestigatorSephora Loss Prevention is constantly evolving to ensure we have products available to delight our clients. Our...


  • San Francisco, United States Sephora Full time

    Job ID: 255478Store Name/Number: CA-Laurel Village (1168)Address: 3407 California Street, San Francisco, CA 94118, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularStore Loss Prevention InvestigatorSephora Loss Prevention is constantly evolving to ensure we have products available to delight our...


  • San Francisco, California, United States Uniqlo Full time

    Salary: $63,000 / annuallyLocation:Daly CityEmployment Type:Full-TimeCompensation Overview:The Company offers additional financial incentives, including:- A semi-annual discretionary bonus as outlined in the bi-annual bonus program description.- An annual discretionary special bonus as defined by the global profit-sharing program description.*The offered...


  • San Francisco, California, United States Trade College Full time

    Join Our Team as a Retail Security and Loss Prevention ExpertWe are seeking dedicated professionals to take on roles such as:Loss Prevention LeaderLoss Prevention DetectiveRetail Loss Prevention InvestigatorAsset Protection SpecialistLoss Prevention InvestigatorAbout Trade College: At Trade College, we are committed to bridging the skills gap through...


  • San Francisco, California, United States Neiman Marcus Full time

    About the RoleWe are seeking a skilled Loss Prevention Investigator to join our team at Neiman Marcus. As a member of our Loss Prevention team, you will play a critical role in preventing losses from external and internal theft and fraud.Key ResponsibilitiesMaintain the general safety of customers, employees, and the storeAssess and assist in emergency...


  • San Antonio, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career.The District Loss Prevention Manager (DLPM) is an integral part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a proven leadership, people development and focus on encouraging partnerships, the DLPM...


  • San Antonio, United States The TJX Companies, Inc. Full time

    The Opportunity: Contribute To The Growth Of Your Career.The District Loss Prevention Manager (DLPM) is an integral part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With a proven leadership, people development and focus on encouraging partnerships, the DLPM...


  • San Diego, California, United States UNIQLO Full time

    Job Summary:The Loss Prevention Agent is a critical role in delivering on our commitment to be in stock for our guests. As a key member of the store team, you will play a vital part in creating a safe work environment and reducing inventory shortages.Key Responsibilities:Train store team members on asset protection and safety policies, procedures, and...


  • San Jose, California, United States Marshalls Full time

    Job Summary:As a Loss Prevention Detective at Marshalls, you will play a critical role in maintaining a secure and honest work environment. Your primary responsibilities will include:Adhering to established shoplifter guidelines and policiesProviding exceptional customer service to internal and external customersPromoting a culture of integrity and...


  • San Antonio, Texas, United States Marshalls Full time

    Job Summary:As a Loss Prevention Detective at Marshalls, you will play a critical role in maintaining a secure and honest work environment. Your primary responsibilities will include:Adhering to established shoplifter guidelines and policiesProviding exceptional customer service to internal and external customersPromoting a culture of integrity and...