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Loss Prevention Supervisor

2 months ago

San Jose, California, United States Kohl's Full time

About the Role

Kohl's is seeking a highly skilled Loss Prevention Supervisor to join our team. As a Loss Prevention Supervisor, you will play a critical role in improving company profitability by executing programs around external theft deterrence, internal investigations, and operational shortage.

Key Responsibilities

  • Identify external and internal theft trends within assigned locations and execute theft prevention strategies to reduce exposure.

  • Implement store awareness programs that address theft, safety, inventory, and shortage control, ensuring a culture of honesty and impression of control in the store.

  • Conduct operational audits and physical security inspections to ensure compliance with Kohl's policies and procedures.

  • Partner with store personnel to address opportunities for improvement and recruit and train new Loss Prevention Associates.

  • Maintain customer service awareness and act as a representative on behalf of Kohl's on legal proceedings as needed.

Requirements

  • Strong interpersonal and written communication skills, with the ability to work independently with initiative.

  • Strong customer service skills and ability to make quick decisions in the company's best interest.

  • Excellent attention to detail and ability to uphold confidential information and investigations.

Preferred Qualifications

  • Prior experience or background in Loss Prevention, security, law enforcement, or retail.

  • Knowledge of surveillance and basic CCTV systems, as well as Google Suite and other computer programs.

Benefits

Kohl's offers a variety of benefits to associates, including WORK LIFE BALANCE, HEALTH & WELLNESS, SAVINGS & RETIREMENT BENEFITS, INSURANCE PROGRAMS, and LIFE EVENTS benefits.