Facilities Manager

5 days ago

Denver, United States Urban Peak Full time $72,500
Job Summary:Under the supervision of the Deputy Director, the Facilities Manager is responsible for overseeing the operations and maintenance of Urban Peak properties and other assets to ensure safe, efficient, and functional buildings. Primary responsibilities include providing leadership to the facilities team, oversight of building maintenance and repairs, safety compliance, security and access control planning and oversight, vendor and contractor management, facility scheduling, infrastructure technical oversight, property management, and vehicle management and maintenance.

This position will ensure that interactions, interventions, and environments at Urban Peak are trauma-informed and emphasize the physical and emotional safety of youth and staff.
Who You Are:
  • High School diploma/GED required. Bachelor’s degree preferred.
  • Minimum of five years of relevant and successful experience managing facilities.
  • Proven ability to prioritize, organize, and manage multiple tasks simultaneously, ability to work independently and collaboratively, and adapt to changing priorities.
  • Highly organized and detail-oriented, has initiative and follow-through to execute projects from the initial stage through the completion.
  • Proficiency in Microsoft 365, Teams, Yardi, or similar software.
  • Ability to operate standard office equipment.
  • Understanding of the provision of and commitment to trauma-informed care and positive youth development.
  • Lived experience reflective of the youth we serve is preferred but not required.
  • Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL).
  • Committed to trauma-informed care and positive youth development.
  • Must pass both federal and state background checks and a pre-employment TB screening.

What You Will Do:Property Oversight:
  • Overseeing regular and preventive maintenance of all facilities (e.g., HVAC, plumbing, electrical systems).
  • Ensuring repairs are done in a timely manner and all systems are operational.
  • Conducting regular inspections to identify potential issues before they become problems.
  • Ensuring that annual building compliance requirements of Urban Peak properties are met, including inspections such as City, fire, wastewater, and elevator; this includes tracking the annual schedule, preparing for inspections, and following through on corrections and remedies as needed.
  • Overseeing vehicle fleet maintenance - manage records, registration, emission, and insurance matters and ensure scheduled maintenance is followed.
  • Ensuring the facility is optimized for its intended purpose (e.g., office layout, conference rooms, storage).
  • Coordinating office moves, furniture arrangements, and space planning to maximize efficiency.
  • Monitoring energy usage and implementing strategies to reduce consumption (e.g., lighting upgrades, energy-efficient equipment); supporting sustainability initiatives overall.
  • Staying up-to-date with technological advancements to improve operational efficiency.
  • Seeking interior and exterior building improvements as needed that ensure a trauma-informed design that provides dignity and respect to Urban Peak youth.

Security & Safety Compliance:
  • Developing and enforcing safety protocols (e.g., fire safety, and emergency evacuation plans).
  • Maintaining and updating agency-wide Emergency Operations Plan and Safety Manual.
  • Managing environmental health concerns, such as air quality and waste management, and monitoring work-safety-related supplies.
  • Chairing the agency’s Safety Committee, ensuring Urban Peak, city, state, and federal guidelines are met and upheld.
  • Acting as Safety Officer for the agency.
  • Managing security, camera, and access control systems at all locations. Plan for repair and replacement as needed.
  • Managing use and retrieval of security footage to supply to outside parties by warrants or court summons.
  • Coordinating with program staff to conduct drills and ensure that all staff are aware of emergency procedures.
  • Organizing, implementing, and practicing Emergency Operations Plan, overseeing, and assist with the management of property emergencies, such as inclement weather emergencies, fires, and floods.
  • Seek and implement security improvements for exterior building grounds.
  • Other duties as assigned.

Budget & Vendor Management:
  • Developing and managing the facilities budget, including allocating funds for maintenance, repairs, and upgrades.
  • Tracking expenses and looking for cost-effective solutions to improve efficiency.
  • Hiring and overseeing external contractors (e.g., cleaning, landscaping).
  • Negotiating contracts and ensuring that vendors meet service expectations.
  • Managing relationships with service providers and addressing any performance issues.

Property Management and Tenant Relations:
  • Working closely with the Compliance Manager and Housing Director to ensure streamlined management of the housing program.
  • Addressing concerns or complaints related to building conditions or services.
  • Ensuring a positive and productive environment for all building users.
  • Managing lease administration, residents’ complaints, legal processes, lease renewals, etc.)
  • Ensuring the accurate and timely processing of all tenant and resident third-party verifications, including screening, income, and student verifications as well as compliance paperwork requirements; regularly monitoring management software reports to verify all daily activity is entered as required. 
  • Reviewing and approving all lease documents and forms, ensuring all are accurate and complete.
  • Performing regular property inspections to maintain safety and curb appeal and identify and assess any maintenance issues.
  • Providing daily/weekly/monthly reports as requested by leadership.
  • Promptly reporting property liability claims and property loss claims according to agency policies.
  • Maximizing property financial performance through effective collections and r, expense management, and retention programs.
  • Actively participate in the annual property budgeting process.
  • Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns.

Supervision & Leadership:
  • Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under the direction of the Deputy Director), addressing complaints and resolving problems.
  • Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates the performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives. 
  • Helps set the tone of the department to ensure morale, and teamwork, and that the positive employment culture of the organization is maintained.
  • Regularly schedules department and staff 1:1 meeting to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.
  • Manage program and grant budgets and report monthly variances to supervisor and Director of Finance.

What We Offer:
  • Salary: $72,500
  • 100% Employer paid Medical and Dental plans - Buy-up plans available
    1. Tele-health & Dispatch Health included
  • FSA & Dependent Care
  • Vision | Accident Coverage | Critical Care & Hospital Extended Stay Plans
  • 403(b) Retirement Plan with company match
  • Robust Employee Assistance Program
  • RTD Eco Pass
  • 10 Paid Holidays & Paid Sick Time 
  • 120 hours of vacation (accrued)
  • Second Language pay differential
  • Staff support for lateral growth through training and mentorship

Who We Are:Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals, and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.
The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector.  We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.

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