TPA Billing Coordinator
2 weeks ago
We are seeking a detail-oriented and organized Billing Coordinator to join our team. The Billing Coordinator will be responsible for accurately processing and managing billing transactions, ensuring timely payments, and maintaining accurate financial records. The ideal candidate will have a strong understanding of financial concepts, and excellent data entry skills.
Duties/Responsibilities:
· Set-up billing for individual insurance accounts
· Manage initial premium payments for new individual policies
· Assist members with billing and invoice issues via phone and email
· Apply premium payments to all annual and quarterly members’ account
· Contact members regarding outstanding balances due via email
· Send collection and lapse notices, final offer and reinstatement letters
· Performs other duties as assigned
Required Skills/Abilities:
· Strong typing and data entry skills
· Ability to multi-task in a fast-paced high-volume environment
· Maintain a high level of professionalism and establish a positive rapport with every client
· Clear and direct communication skills with internal and external constituents
· Availability to occasionally work overtime as needed for business purposes
Required Education and Experience:
· Minimum of two years related experience or an equivalent combination of education, training and experience
· Strong working knowledge of billing platforms such as QuickBooks Enterprise
· High school diploma or general education degree (GED) required
· Intermediate working knowledge of Microsoft Office
· Experience working on a customer relationship management (CRM) platform
About Member Benefits:
Member Benefits is a full-service insurance and financial services organization specializing in third-party administration of professional affinity group and association member benefit programs. We’ve been providing customized insurance products and employee benefit plans to our clients’ individual members and small employers for more than 40 years.
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