Qualified Professional

1 month ago

Charlotte, United States Resolute Home Care NC Part time $20
Location: Charlotte, NC
Salary: $20.00/hour, plus gas reimbursement up to $25 per week

Summary: The Peer Support Specialist Program Supervisor/Qualified Professional is responsible for providing coaching, mentoring, and consultation to beneficiaries to promote recovery, self-advocacy, and self-direction. This role involves implementing wellness management strategies, assisting with behavioral and substance abuse treatment interventions, and promoting a culture of recovery and resilience.

Essential Duties and Responsibilities:
  • Promote Wellness: Deliver manualized interventions such as Wellness Recovery Action Planning or Illness Management and Recovery to promote wellness management strategies.
  • Develop Advance Directives: Assist beneficiaries in developing psychiatric advance directives.
  • Behavioral and Substance Abuse Treatment: Provide support for behavioral and substance abuse treatment interventions.
  • Model Recovery Values: Demonstrate recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience.
  • Consultation: Provide consultation to team members to assist in understanding recovery and the role of Peer Support Specialists, ensuring beneficiaries’ points of view and preferences are respected and integrated into treatment.
  • Person-Centered Planning: Participate in the initial Person-Centered Plan and its ongoing revisions, ensuring its implementation if in Qualified Professional status.
  • Support and Empowerment: Support and empower individuals to exercise their legal rights within the community.
  • First Responder: Participate in a first responder on-call system available to consumers and/or their natural support network on a 24/7/365 basis; coordinate “first response” resources according to consumer needs and the PCP.
  • Company Representation: Represent the company positively, reflecting the company’s mission at all times.
  • Confidentiality: Ensure confidentiality regarding sensitive and protected information and uphold individual rights to privacy and protected health information.
  • Documentation: Maintain required records such as documentation of progress notes and ensure timely and accurate compliance with medical records according to the record service manual.
  • EMR Documentation: Accurately document all billable encounters into  EMR system within 24 hours, making any necessary corrections within 24 hours of notification.
  • Review and Approve Notes: Review, edit, and ensure compliance of Peer Support Specialist notes. Approve notes for payment and clinical compliance.
  • Scheduling Management: Manage the scheduling of Peer Support Specialists to ensure client needs are met and services are provided effectively.
  • Service Assurance: Ensure clients are receiving appropriate and timely services as outlined in their Person-Centered Plan.
  • Supervision and Training: Supervise Peer Support Specialists, providing training, coaching, and mentoring to ensure high-quality service delivery. Conduct regular meetings and monitor services provided.
  • Recruitment and HR Duties: Handle the full cycle of recruitment for Peer Support Specialists, including interviewing, hiring, and onboarding new staff. Conduct performance reviews and provide ongoing support for professional development.
  • Additional Duties: Perform other duties as assigned and participate in all required training and education as mandated by the specific service line and clinical coverage policy.
Supervisory Responsibilities:
  • Supervision of Peer Support Specialists: Oversee the work of Peer Support Specialists, ensuring adherence to best practices and organizational standards.
  • Training and Development: Design and administer training modules, provide coaching and mentoring, and facilitate regular team meetings.
  • Performance Management: Conduct performance reviews, provide feedback, and support professional growth and development.
  • Recruitment and Onboarding: Manage the recruitment process for Peer Support Specialists, including interviewing, hiring, and onboarding new team members.
  • Review and Compliance: Review, edit, and ensure compliance of Peer Support Specialist notes. Approve notes for payment and clinical compliance.
  • Scheduling Management: Manage the scheduling of Peer Support Specialists to ensure client needs are met and services are provided effectively.
Qualifications:
  • Education/Experience: Must possess a 4-year degree in Human Services field.
  • Skills/Abilities: Demonstrate knowledge of the population served.
  • Certificates, Licenses, Registrations: Certified Peer Support Specialist (preferred). Must have North Carolina Peer Support Certification and maintain current certification. Valid driver's license.
Work Environment:
  • Work is performed primarily in the client’s living environment and in the community. 
  • This may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered.
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. 
  • The employee frequently reaches with hands and arms and stoops, kneels, crouches, or crawls. The employee occasionally sits and climbs or balances. 
  • The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
  • Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.
What We Offer:
  • Competitive salary of $20.00/hour.
  • Gas reimbursement up to $25 per week.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and growth.
  • The chance to make a meaningful impact in the community.

TSG Behavioral Health and Community Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our team and help us make a difference in the lives of individuals and families in our community. We look forward to hearing from you

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