HVAC Field Manager

1 month ago

Raynham, United States Revise Energy Full time
Summary/Objective:Work with the Director of Field Operations and the Install Operations Manager on overseeing the daily operations of HVAC Install & Service Technicians who maintain, repair, service, and install heating, ventilating and air conditioning (HVAC), boiler/hydronics, ventilation, air conditioning (AC) systems and related equipment. This position requires someone with excellent management, customer service skills, organization, and problem-solving abilities. This position is largely field based.
Essential Functions-Revise South Division:
  • Is the point of contact for all day-to-day issues and questions by HVAC Technicians in the field
  • Communicates directly with customers as needed to resolve customer issues
  • Performs quality control visits on in order to increase performance of HVAC Technicians in the field
  • Trains and develops employees, ensuring adherence to company policies, compliance regulations and occupational safety requirements
  • Responsible for overall work quality, overall customer experience, and monthly revenue targets
  • Monitors and evaluates performance of all field staff and is responsible for developing actions plans and documented discussions
  • Works directly with Logistics team on all scheduling, cancellations, and job scope issues
  • Ensures all paperwork issues are resolved timely
  • Responds to phone calls, emails and text messages in a timely manner
  • Must be available to work after hours as needed

Accountable for:
  • Timely completion and accuracy of all work
  • Work closely and harmoniously with other employees
  • Adherence to contractual requirements, safety and health regulations, and company policies

Job Requirements:
  • Knowledge and experience in HVAC system maintenance, installation, and repair
  • Outstanding technical knowledge, excellent people skills and focus on superior customer service
  • Team player with excellent written and verbal communication skills
  • 3+ years’ experience managing people
  • 5+ years’ experience with HVAC is required
  • Valid Massachusetts Driver’s License

Physical Demands:
  • May perform work both indoors and outdoors as needed
  • May be exposed to inclement weather conditions and other work conditions including excessive heat, cold, wind, snow, and storms
  • Requires extensive standing, walking, kneeling, and bending
  • May be periodically required to lift items in excess of 25 lbs
  • Frequently exposed to noise, dust, dirt, and other related hazards

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Revise is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

By submitting your résumé for this position, you understand and agree that Revise may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Job Type: Full-time

Competitive Pay and Great Benefits

Benefits:
  • 401(k)
  • 401(k) 3% Match
  • Company truck
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Tools provided
  • Vision insurance

Schedule:
  • 8 hour shift
  • Year round work

Supplemental pay types:
  • Bonus opportunities
  • Performance bonus
  • Quarterly bonus

Experience:
  • People Management: 3 years (Required)
  • HVAC Management: 5 years (Required)

License/Certification:
  • Drivers License (Required)
  • Plumbing, Sheetmetal or Electrician License (Required)

Work Location: In person

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