Territory Manager III
1 week ago
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
TITLE: NAMER Territory Manager IIILOCATION: Vancouver - BC, Canada / Washington - WA, US
YOU ARE:An energetic and excited leader who’s looking to provide management and coaching support to employees in order to meet customer Service Level Agreements (SLAs). You have notable experience developing employees, promoting teamwork, and fostering open and effective communications, and can easily work effectively across organizations and with a number of different individuals.
Sound exhilarating? If you’re ready use those leadership and communication skills, then we’re looking for you, our newest Territory Manager III (TM III). In this role, you’ll effectively manage all district activities to ensure delivery of on-site support services, while also effectively controlling expenses and assets, to promote and improve customer and employee satisfaction.
What makes this more exciting? Knowing that it’s all to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.
YOU CAN EXPECT TO:
- Directly supervise anywhere from 25 or more employees, monitoring both group and individual objectives of TM Is and IIs for alignment of NCR strategies.
- Develop fantastic relationships with key customers in your district, working to advise them about service and service delivery, including maintenance agreements and SLAs.
- Perform root-cause analysis and preventive measures for repeat escalation situations. Because of your amazing skillset, you’ll also help solve escalations due to resource problems (such as disciplinary and soft-skills issues)
PASSPORT REQUIRED FOR ACCESS TO CANADAOffers of employment are conditional upon passage of screening criteria applicable to the job
EEO StatementIntegrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
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