Practice Secretary

1 month ago


Boston, United States East Boston Neighborhood Health Center Full time
Practice Secretary
Family Medicine
East Boston- 20 Maverick Square
Mon-Friday

Starting at $18.00 per hour


$3,000 sign on bonus

East Boston Neighborhood Health Center (EBNHC), is the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly — everyone here has a role in making medicine better.

EBNHC is seeking a dynamic Practice Secretary for our Family Medicine Department A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Responsible for early am chart preparation and other opening/closing procedures. Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, and to communicate by e-mail or staff message.

Essential Duties and Responsibilities:
  • Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
  • Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
  • Checks out patients in the computer prior to the end of each day and enters requested follow-up and referral.
  • After Visit Summary instructions with patient as needed. Prints additional labels as needed.

Qualifications and Requirements:
  • High School Diploma or GED
  • At least one year in a medical office setting
  • Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
  • Bilingual skills (Spanish preferred).

Benefits:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) retirement plan
  • Tuition reimbursement
  • Flexible spending and transportation accounts
  • Paid holidays, vacations, sick, and personal time
  • Staff development benefit
  • Excellent malpractice coverage
  • Pet insurance
  • Free parking
  • And much more

EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.
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