Information Technology Support Technician

1 month ago

woodcliff lake, United States Colonial Surety Company Full time

IT Support Specialist ** local candidates only **


About Us

Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses.


Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambituous vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.


Position Summary

Use your tech savvy to help everyone across the company work as productively as possible as we achieve ambitious goals. Our IT Support Specialist is a skilled techie—and enjoys working with team members to solve problems. This is a wonderful opportunity to apply technical knowledge, troubleshoot and resolve issues expediently, while also proactively implementing improvements that elevate productivity and create smooth and efficient work days for all.


Job Functions, Essential Duties, And Responsibilities

  • Provide collegial, front-line support to in-house staff.
  • Monitor and respond quickly and effectively to requests received through in-person, email, ticket and phone calls, addressing the issues through to resolution.
  • Get new employees set up for work—providing instruction and guidance on IT tools and processes as needed.
  • Assist IT leadership on emerging projects and collaborate across the organization to troubleshoot and problem solve.
  • Write and update technical documentation as needed.
  • Ensure that systems are safe and secure against cybersecurity threats.
  • Track issues, research best practice and make recommendations on projects to improve systems and operations.

Experience, Skills, Knowledge Requirements


  • 5+ years of progressive, related work experience and the motivation to continuously learn and collaborate.
  • Excellent people skills—in person and on the phone.
  • Ability to smoothly adapt and adjust to changing work situations, processes and procedures.
  • Strong verbal and written communication skills.
  • Ability to diagnose and resolve technical issues.
  • Solid knowledge of firewall, switch, window servers, web servers, active directory.
  • Solid understanding of voip phone, computer systems, software deployment and other tech products—and capacity to support staff utilization.
  • Knowledgeable and up-to-date on Windows Operating Systems and Office Suites.
  • A good understanding of essential information security principles and best practices..
  • Organized and reliable, with a self-starter mindset and pragmatic execution skills.
  • An energetic, optimistic, and collegial team-player.

Compensation and Benefits

Colonial Surety offers:

  • A competitive starting salary based on experience, with achievement based opportunities for annual bonuses and increases.
  • Opportunities for professional advancement. We value big thinking tied to practical, collaborative execution in a structured and growth oriented company.
  • Ongoing mentoring from senior staff and periodic opportunities to attend industry seminars and workshops.
  • Starting on the first day of hire, all Colonial employees can begin participating in our excellent Major Medical, Dental, Vision and Life Insurance plans.
  • Paid holiday and vacation time, which starts in the first year of employment and increases with tenure.
  • A modern, professional, suburban office space, concentrated work day (8:30-5:30) and business-attire environment.
  • We enjoy a professional, collegial and positive work atmosphere, sharing camaraderie and rooting for individual and collective success.

  • Information Technology Support Technician

    2 months ago

    woodcliff lake, United States Colonial Surety Company Full time

    IT Support Specialist ** local candidates only **About UsColonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and...

  • Information Technology Support Technician

    5 months ago

    Woodcliff Lake, United States Colonial Surety Company Full time

    IT Support Specialist ** local candidates only **About UsColonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and...

  • Information Technology Support Technician

    2 weeks ago

    Woodcliff Lake, NJ, United States Colonial Surety Company Full time

    IT Support Specialist ** local candidates only **About UsColonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and...

  • Information Technology Specialist

    2 days ago

    Balsam Lake, United States County of Polk Wisconsin Full time

    The Helpdesk Analysts role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring op Information Technology, Technology, Specialist, Technical, Information, Hardware

  • Information Technology Specialist

    4 weeks ago

    Lake Forest, California, United States City of Lake Forest, CA Full time

    Job Summary:We are seeking a highly skilled Information Technology Analyst to join our team at the City of Lake Forest, CA. As an IT Analyst, you will play a critical role in ensuring the seamless operation, development, and enhancement of our information systems and technology solutions.Key Responsibilities:System Analysis & Development: Design, implement,...

  • Information Security Intern

    4 weeks ago

    Lake Saint Louis, United States National Information Solutions Cooperative Full time

    Job Summary:National Information Solutions Cooperative is seeking a highly motivated and detail-oriented Information Security Intern to join our team. As an Information Security Intern, you will play a critical role in advancing our information security initiatives by managing various information security technologies, maintaining critical security controls,...

  • Information Technology Specialist

    4 weeks ago

    Salt Lake City, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Information Technology Specialist

    1 month ago

    Salt Lake City, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Information Technology Specialist

    1 month ago

    Salt Lake City, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Information Technology Specialist

    4 weeks ago

    salt lake city, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Information Technology Specialist

    1 month ago

    salt lake city, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Senior Manager, Information Technology Audit

    1 month ago

    Silver Lake, Kansas, United States Walmart Full time

    Job SummaryAs a Senior Manager, Information Technology Audit, you will lead the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, and removing barriers and obstacles that impact performance.You will provide supervision and development opportunities for...

  • Automotive Technical Support Specialist

    4 weeks ago

    Woodcliff Lake, New Jersey, United States BMW Group Full time

    Technical Support Specialist Job DescriptionAs an independent group of companies, the BMW Group is committed to creativity and breakthrough ideas that go beyond the racetrack. To continuously create ultimate driving machines, we drive our growth and design excellence by staffing our teams with innovative individuals who are always looking for the next great...

  • Information Technology Internship Position

    1 month ago

    Avon Lake, Ohio, United States Avient Full time

    Avient IT Internship OpportunityAvient Corporation is seeking a part-time student IT associate in Cleveland, Ohio to join the Corporate IT organization, which provides global solutions and services to enable Avient and its customers to reach world-class performance.This position focuses on projects involving the expanding portfolio of systems that Avient IT...

  • Technology Support Specialist

    4 weeks ago

    Round Lake Beach, Illinois, United States Round Lake Area Schools District 116 Full time

    Job SummaryWe are seeking a highly skilled Technology Support Specialist to join our team at Round Lake Area Schools District 116. The successful candidate will be responsible for managing and coordinating technology refresh schedules, maintaining up-to-date knowledge of devices, and providing technical support to staff and students.Key...

  • Product Information Specialist for E-Commerce

    4 weeks ago

    Woodcliff Lake, New Jersey, United States Infojini Full time

    Job Requirements:Infojini is seeking a highly skilled Product Information Specialist to support the Accessories, Tires and Lifestyle team in achieving their goals. The ideal candidate will have a Bachelor's degree or equivalent work experience in a related field.Key Responsibilities:Manage product information data using MS Office Advanced and data management...

  • Information Technology Specialist

    2 weeks ago

    Salt Lake City, UT, United States Woodside Homes Full time

    About Woodside Homes:Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.Now, Woodside has found its own place to call home as part...

  • Senior Manager of Laboratory Information Technology

    4 weeks ago

    Salt Lake, Utah, United States BIOMERIEUX, INC. Full time

    Job Summary:As a Senior Manager of Laboratory Information Technology at bioMerieux, you will lead the Lab IT team in delivering world-class technical customer service for diagnostic test systems. Your strategic management will ensure effective collaboration with IT and Data Solutions teams to drive remote connectivity and elevated customer support...

  • Executive Support Specialist

    4 weeks ago

    Woodcliff Lake, New Jersey, United States KCI Technologies Full time

    About the RoleKCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. We're seeking an exceptional Executive Assistant to join our team in the Northeast Region.Key ResponsibilitiesManage and coordinate the daily schedules of executives, including meetings, travel...

  • Team Lead, Information Technology

    4 weeks ago

    Lake Mary, Florida, United States FARO Technologies Full time

    FARO Technologies is seeking a seasoned Team Lead, Information Technology to join our team. As a key member of our IT leadership team, you will be responsible for leading a team of technologists and managing their performance. You will also participate in the translation of business needs into technical requirements and functional specifications,...