Dental Front Desk Specialist

2 months ago

Orlando, United States Community Health Centers Full time $16
A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers:
  • No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays.
  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
  • Competitive compensation with advancement opportunities and tuition/training reimbursement.
  • Awarded “Best and Brightest Companies to Work for in the Nation” for 5 consecutive years.
  • Awarded “Top 100 Workplaces for Growing Families” by Orlando Sentinel.
  • Modernized and attractive health centers, that patients love.

Job Summary:Responsible for greeting patients, patient registration, financial counseling, referrals, establishing and maintaining accurate patient dental records in the computer. This position may require some medical and dental front desk responsibilities.

Primary Responsibilities and Specific Duties:
  • Must be able to accurately perform job duties at a Center with 5 or more dental scheduling templates.

Customer Service:
  • Greet patients with a smile and introduce yourself.
  • Resolve patient requests, questions, and complaints frequently requiring analysis of situations to determine the best use of resources.
  • Build and maintain business relationships with patients by providing prompt and accurate service so as to promote patient loyalty.
  • Excellent communication skills and problem-solving abilities.

Foundation Knowledge:Patient Registration:
  • Schedule patient appointments.
  • Record all cancellations and No Show’s; send “No Show” letter.
  • Initiates appointment reminder calls and confirms patient appointments accurately.
  • Collects and verifies appropriate patient demographic and insurance information.
  • For scheduled patients – maintain a “quick call” list for cancellations.
  • Enters provider-approved payment arrangements in patient account and provides patient with payment plan information.
  • Prints visit summaries, collects patient’s payments, and posts to accounts. Prints and provides receipts and appointment cards to patients.
  • Possess practical knowledge of MCNA referral process, enters and submits patient
  • Prints visit summaries, collects patient’s payments and posts to accounts.  Prints and      provides receipts and appointment cards.
Financial Counselor:
  • Provides patients with complete sliding scale program information.
  • Collects, evaluates, and documents sliding scale program application, and supporting documentation and accurately determines program eligibility.
  • Provides patients with program-specific benefit insurance information.
  • Assist patients with billing problems.
  • Finalize all paperwork for billing ensuring Dentist signatures.
  • Respond to questions regarding patient balances, collections, and insurance.
Administrative:
  • Creates/updates actions and/or telephone encounters.
  • Generates and prints patient No-Show letters daily.
  • Monitors dental team productivity.
  • Scans, titles, and files patient documents using the correct naming conventions and locations.
Referral:
  • Perform a variety of duties associated with referring patients to other specialists or institutions for additional dental care.
  • Review and explain process for referral to patient including, but not limited to what is involved, who providers are and how to get to specialist’s office.
  • Responsible for MCNA referral process including accurately entering and submitting patient referral information into the web portal.
Equipment and Software Applications:
  • Answer telephones; transfers call to appropriate staff, takes messages.
  • Manages Outlook mail and calendar daily.
  • Demonstrates knowledge in the navigation and use of eClinical Works and Tiger View.
  • May be required to travel to other CHC locations.
  • Perform other duties as assigned or necessary.

Qualifications:Education:
  • High school diploma or equivalent.
Experience:
  • 2 years of dental office experience preferred including Electronic Medical Records or other dental software.
  • Exceptional customer service skills.
  • Previous experience with Care Credit financing preferred.
Certification/Licensure:
  • None
Special Skills:
  • Must be proficient with dental procedure codes; exemplary attendance and punctuality is required.
  • Bi-lingual preferred.
Other requirements:
  • Able to work flexible hours and travel to other dental sites as needed.

  • Front Desk Specialist

    1 month ago

    Orlando, Florida, United States Community Health Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Specialist to join our team at Community Health Centers. As a key member of our front office team, you will be responsible for providing exceptional patient service, managing patient registration, and maintaining accurate records.Key ResponsibilitiesProvide prompt and accurate service...

  • Dental Front Desk Specialist

    2 months ago

    Orlando, United States Community Health Centers Full time

    A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.Top Reasons to Work at Community Health Centers:No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays.A great benefits package...

  • Dental Front Desk Specialist

    4 months ago

    Orlando, United States Community Health Centers Full time

    A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.  Top Reasons to Work at Community Health CentersNo weekends for the majority of our centers, 10 Paid Holidays and early FridaysA great benefits package...

  • Dental Front Desk Specialist

    4 months ago

    Orlando, United States Community Health Centers Full time $16

    A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.  Top Reasons to Work at Community Health CentersNo weekends for the majority of our centers, 10 Paid Holidays and early FridaysA great benefits package...

  • Front Desk

    6 months ago

    Orlando, United States Stretch Zone - 1021 Full time

    Front Desk Admin Compensation$13 Hourly Employment TypeWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and are responsible for the first impression we will make.The ideal candidate will have a friendly and...

  • Front Desk Team Lead

    4 weeks ago

    Orlando, Florida, United States Marriott Orlando Airport Lakeside Full time

    Marriott Orlando Airport Lakeside seeks a dedicated Front Desk Supervisor to oversee the Front Desk staff and serve as a liaison to all other hotel departments. The ideal candidate will have a passion for providing exceptional service, excellent organizational skills, and strong communication skills.**Responsibilities:*** Supervise the Front Desk staff and...

  • Front Desk Associate

    4 weeks ago

    Orlando, United States Aledade Full time

    Location: Donald Collins, MD PAPosition: Front Desk AssociateSalary Range: $18-20/hr depending on experienceOpportunity for a Performance Bonus AnnuallyEmployer Assisted Profit Sharing PlanWe are looking for an experienced and reliable, full-time Front Desk Associate at an established, independent Internal Medicine practice in Orlando, Fl. The ideal...

  • Front Desk Supervisor

    1 month ago

    Orlando, United States Marriott Orlando Airport Lakeside Full time $17 - $18

    We are currently seeking a new team member as a Front Desk Supervisor at Marriott Orlando Airport Lakeside. Our property, located by one of the busiest airports in the country, offers 485 guest rooms, approximately 30,000 sq ft meeting space along with resort-like amenities such as an outdoor pool, pool bar and several food and beverage outlets. The...

  • Front Desk Specialist

    1 month ago

    Orlando, United States Community Health Centers Full time $16

    A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.Top Reasons to Work at Community Health Centers:No weekends for the majority of our centers, 10 Paid Holidays, and early FridaysA great benefits package...

  • Front Desk Manager

    2 months ago

    Orlando, United States Marriott Full time

    Job Number 24154457 Job Category Rooms & Guest Services Operations Location Walt Disney World Swan Reserve, 1500 EPCOT Resort Boulevard, Lake Buena Vista, Florida, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising...

  • Front Desk Receptionist

    2 months ago

    Orlando, United States Rothman Orthopaedics Full time

    Job DetailsLevel Entry Job Location Florida Lake Nona - Orlando, FL Position Type Part Time Education Level High School Travel Percentage Up to 25% Job Shift Day Shift DescriptionRothman Orthopaedics is looking for a Part-Time Front Desk Receptionist to join our Lake Nona team! The Front Desk Receptionist greets, instructs, directs, and schedules patients...

  • Bilingual Front Desk Admin

    1 month ago

    Orlando, United States HealthFirst Staffing Full time

    Hiring a friendly bilingual and organized Front Desk Admin to join our medical office team. The ideal candidate will be the first point of contact for patients and visitors ensuring a welcoming environment while efficiently managing administrative tasks.Key ResponsibilitiesPatient Interaction: Greet patients and visitors warmly providing excellent customer...

  • Front Desk Receptionist

    3 weeks ago

    Orlando, United States Fresh Form Draft Full time

    Front Desk ReceptionistDepartment: Connexa Worx Employment Type: Full Time Location: Orlando, FL Compensation: $750 - $1,175 / week DescriptionJob Overview: The Receptionist will serve as the first point of contact for all visitors and clients, providing professional and friendly service at all times. This role involves managing front desk operations,...

  • Airport Front Desk Operations Manager

    1 month ago

    Orlando, Florida, United States Sheraton Suites Orlando Airport Full time

    We are seeking a highly skilled and experienced Airport Front Desk Operations Manager to join our team at the Sheraton Suites Orlando Airport. If you are a results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.About Our CompanyAt Sheraton Suites Orlando Airport, we...

  • Front Desk Supervisor

    3 months ago

    Orlando, United States Westgate Resorts Full time

    Company DescriptionStarting pay rate: $18 / hour - Use our Daily Pay benefit and get access to your pay as you need it. The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida's world-famous theme parks and attractions. Enjoy...

  • Front Desk Agent

    1 month ago

    Orlando, United States Marriott International Inc Full time

    Additional Information Job Number24183008 Job CategoryRooms & Guest Services Operations LocationFairfield Inn & Suites Orlando Lake Buena Vista in the Marri, 8615 Vineland Avenue, Orlando, Florida, United States, 32821VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a...

  • Front Desk Agent

    2 months ago

    Orlando, United States Residence Inn Orlando Convention Center Full time

    Residence Inn by Marriott Orlando Convention Center is seeking an experienced Front Desk Agent for their beautiful hotel! Compensation is based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 401k, employee discounts, bus passes, and much more. Essential Job FunctionsGreet...

  • Hotel Front Desk Supervisor

    4 weeks ago

    Orlando, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Lead Front Desk Supervisor

    3 weeks ago

    Orlando, Florida, United States AEG Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front Desk Lead to oversee front-facing staff operations and provide exceptional customer service at our National Campus. The ideal candidate will be responsible for leading and facilitating all campus operations, including EMS protocols, campus closing procedures, and interacting with the...

  • Front Desk Supervisor

    5 months ago

    Orlando, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...