Current jobs related to Credit Card Collections Specialist I Bilingual English and Spanish Required - lake mary - JPMorgan Chase & Co


  • Lake Mary, United States JPMorganChase Full time

    Job DescriptionJOB DESCRIPTION At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.    As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or...


  • Lake Mary, Florida, United States K2 Staffing, LLC Full time

    Job Summary: We are seeking a highly skilled and experienced Repossession and Collection Specialist to join our team at K2 Staffing, LLC. As a key member of our team, you will be responsible for repossessing assets, developing processes, and policies to ensure successful assignments and cost reduction.Key Responsibilities:Repossess specific asset types of...


  • Lake Mary, Florida, United States K2 Staffing Full time

    Job Title: Collections SpecialistAt K2 Staffing, we are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for negotiating payment on past due auto loans, conducting outbound calls, and verifying information on every account.Key Responsibilities:Negotiate payment arrangements with...


  • Lake Forest, California, United States OneMain Financial Full time

    Job SummaryAt OneMain Financial, we're committed to empowering customers with access to responsible credit solutions. As a Consumer Loan Sales Specialist, you'll play a vital role in delivering exceptional customer experiences and driving sales growth. This is an exciting opportunity to join a dynamic team and contribute to the company's mission of improving...


  • Lake Forest, California, United States OneMain Financial Full time

    Job SummaryAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in helping customers achieve their financial goals. This is a fantastic opportunity to join a dynamic team and grow your career in the financial services industry.Key...


  • Lake Forest, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role * Deliver results related to individual and...


  • Lake Forest, California, United States OneMain Financial Full time

    Job SummaryAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in helping customers achieve their financial goals. This role requires a unique blend of sales, customer service, and financial expertise.Key ResponsibilitiesDeliver...


  • Lake Forest, California, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Consumer Loan Sales Specialist, you'll play a critical role in empowering customers to achieve their financial goals.Key ResponsibilitiesDeliver results-driven sales performance, meeting individual and branch goals while exceeding...


  • Lake Forest, California, United States OneMain Financial Full time

    About the RoleAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Consumer Loan Sales Specialist, you'll play a critical role in empowering customers to achieve their financial goals.Key ResponsibilitiesDeliver results-driven sales performance, meeting individual and branch goals while exceeding...


  • Salt Lake, Utah, United States OneMain Financial Full time

    This role involves reviewing incoming impound notices, collaborating with holding facilities to gather details, and following up with customers or relevant agencies to resolve financial obligations.The ideal candidate will possess 1+ year of collections experience, as well as proficiency in Microsoft Office Suite, including Excel and Word.OneMain Financial,...


  • Lake Forest, California, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Bilingual Consumer Loan Sales Specialist to join our team at OneMain Financial. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results while working in a fast-paced and dynamic environment.Key ResponsibilitiesDevelop and...


  • Lake Mary, Florida, United States Verizon Full time

    Unlock Your Potential at VerizonAt Verizon, we're committed to empowering our employees to reach their full potential. As a member of our Credit and Collections team, you'll play a critical role in helping our customers succeed. You'll work closely with our finance and accounting teams to ensure that our customers receive the best possible service.As a...


  • Lake Forest, California, United States OneMain Financial Full time

    Job SummaryAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Bilingual Consumer Loan Sales Specialist, you'll play a critical role in helping customers achieve their financial goals. About the RoleYou'll be responsible for delivering exceptional customer service, presenting financial solutions...


  • Lake forest, CA, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role * Deliver results related to individual and...


  • Lake Forest, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch...


  • Salt Lake, Utah, United States bioMerieux Inc. Full time

    Accounts Receivable Credit and Collections SpecialistAt bioMerieux Inc., we are seeking a highly skilled and experienced Accounts Receivable Credit and Collections Specialist to join our team. As a key member of our finance department, you will be responsible for proactively working with customers to collect past due invoices and ensure timely payment.Key...


  • Lake Forest, United States OneMain Financial Full time

    At OneMain , Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    I n the Role ...


  • Salt Lake, Utah, United States bioMerieux Inc. Full time

    Accounts Receivable Credit and Collections SpecialistJoin bioMerieux Inc., a world leader in in vitro diagnostics, and take on a challenging role in our Accounts Receivable team. As an Accounts Receivable Credit and Collections Specialist, you will be responsible for proactively working with customers to collect past due invoices and ensure timely...

  • Analyst, Credit

    1 month ago


    Woodcliff Lake, United States Party City Full time

    Company Overview:Party City is a part of Party City Holdco Inc. (PCHI), a global leader in the celebrations industry, with offerings spanning more than 70 countries around the world. PCHI is also the largest vertically integrated designer, manufacturer, distributor, and retailer of party goods in North America.PCHI operates across multiple businesses within...

  • Analyst, Credit

    1 month ago


    woodcliff lake, United States Party City Full time

    Company Overview:Party City is a part of Party City Holdco Inc. (PCHI), a global leader in the celebrations industry, with offerings spanning more than 70 countries around the world. PCHI is also the largest vertically integrated designer, manufacturer, distributor, and retailer of party goods in North America.PCHI operates across multiple businesses within...

Credit Card Collections Specialist I Bilingual English and Spanish Required

2 months ago


lake mary, United States JPMorgan Chase & Co Full time
Job DescriptionJOB DESCRIPTION
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialist’s work is creative, exciting, and different every day.  
  As a Specialist I in Collections, you will take a mix of inbound and outbound calls while collecting on overdrawn or past due accounts. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
 Job Responsibilities 
  • Works in a call center environment that requires 100% phone-based customer interaction 
  • Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
  • Communicates with customers in a metrics-driven environment 
  • Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment 
  • Takes ownership of each customer interaction while treating them with respect and responding with empathy 
  • Works both independently and in a team environment 
  • Abides by all applicable regulatory and departmental practices and procedures 

 Required Qualifications, Capabilities, and Skills
  • Reading and speaking in both Spanish and English fluently is required for this role 
  • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face 
  • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment 
  • High school diploma or GED required 

 Preferred Qualifications, Capabilities, and Skills
  • Ability to multitask using a computer and simultaneously provide customer support 
  • Comfortable in a fast-paced, consistently changing environment  
  • Previous experience working in a Collections, Sales, Retail or Customer Service industry 
  • Have a passion for helping people by solving problems, presenting, and explaining solutions 
  
 Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.    This position requires that you attend paid classroom trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. 
 ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans


ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.