Customer Service Representative

2 months ago

palm beach gardens, United States ZimVie Full time

We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves – their best selves – to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future for ZimVie — we hope you’ll consider being a part of it


Job Summary:

The Customer Service Representative is responsible for handling customer inquiries via email and calls, assessing needs, and providing effective solutions to customers’ questions. They will manage orders, quotations, returns, credits, and invoices, ensuring a smooth purchasing experience. Ideal candidates possess excellent communication skills, customer empathy, technical abilities, and a passion for customers’ satisfaction. They should be detail-oriented, quick learners, work collaboratively in a team environment, and have knowledge of office systems and office procedures.

Principal Duties and Responsibilities:

  • Deliver excellent customer support and assistance to customers in compliance with ZimVie’s policies and procedures.
  • Effectively respond to a variety of questions relating to our dental products, applications, and competitor information.
  • Maintain current technical/product information as well as professional skills by attending department-sponsored training and education.
  • Provide accurate and consistent information to customers about dental technical products and issues
  • Communicate with internal departments including sales, marketing, manufacturing, inventory, accounting, and shipping personnel as needed for the purpose of providing excellent service to our customers.
  • Provide feedback to management regarding customer concerns etc. to help improve sales and service.
  • Provide strong attention to detail, team collaboration, attendance, and punctuality.
  • Maintains confidentiality when working with secure data such as credit card transactions and patient information.
  • Other duties as assigned

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence (i.e., knowledge, skills, and abilities)

  • Excellent customer service skills and the ability to handle multiple daily requests in a positive manner
  • Ability to develop and maintain positive relationship with customers and team members
  • Excellent verbal and written communication skills
  • Ability to write legibly with correct spelling, grammar, and punctuation
  • Ability to analyze situations and resolve problems
  • Effective working in teams to achieve the department’s objectives

Education/Experience Requirements

  • A minimum of a High School Diploma or equivalent is required
  • Plus 1-3 years related work experience or equivalent combination of education and experience

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, are considered without regard to race, color, religion, religious beliefs, creed, national origin, ancestry, citizenship status, age, gender/sex (including pregnancy, childbirth, related medical conditions, lactation and breastfeeding), gender identity or expression (including transgender status), sexual orientation, marital status, military status, protected veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other status protected under applicable federal, state and local laws.



ZimVie generally does not sponsor applicant work visas for this position.

  • Customer Service Representative

    1 week ago

    Palm Beach Gardens, United States Kasper Electrical Full time

    Who We Are Kasper Electric is a faith-based organization, dedicated to improving the quality of lives of the families we employ and the customers we serve, through excellence in all we do, growth the areas that matter, and doing unto others as we would have them do to us. Job Title: Customer Service Representative Customer Service Representative Job Summary:...

  • Customer Service Representative

    3 days ago

    Palm Beach Gardens, Florida, United States Urban Outfitters , Inc. Full time

    Customer Service Representative Job DescriptionWe are looking for a talented Customer Service Representative to join our team at our West Palm Beach store. As a Sales Associate, you will be responsible for creating a positive customer experience and contributing to driving sales.**Key Responsibilities:**Provide exceptional customer service, ensuring a...

  • Customer Service Representative

    3 days ago

    Palm Beach Gardens, Florida, United States Winn-Dixie Full time

    Become a Customer Service Representative at Winn-Dixie Retail Stores in North Florida and make a difference in our customers' lives. As a key member of the front-end team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience.About the JobThe ideal candidate will have excellent communication skills and...

  • Customer Service Representative

    3 days ago

    Palm Beach Gardens, Florida, United States Staff My Agency Full time

    Staff My AgencyJob Opportunity:We have an immediate opening for a full-time Licensed Insurance Account Manager (Sales/Service) Professional in our State Farm agency located in Palm Beach Garden, FL.Responsibilities:Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Establish customer relationships and...

  • Customer Service and Sales Representative

    2 hours ago

    Palm Beach Gardens, Florida, United States Chris Bogue Insurance Agency, Inc. Full time

    Customer Service and Sales Representative Job SummaryWe are seeking a highly motivated and experienced Licensed Insurance Account Manager to join our team in Palm Beach Gardens, FL.Job ResponsibilitiesDevelop and implement sales strategies to meet or exceed sales targetsEstablish and maintain strong relationships with customers through regular follow-ups and...

  • Cashier and Customer Service Representative

    2 weeks ago

    Palm Beach Gardens, Florida, United States Winn-Dixie Full time

    In this role as a Cashier and Customer Service Representative at Winn-Dixie, you will be working in a dynamic retail environment where every day is different. Your primary responsibility will be to operate a cash register and handle customer transactions with professionalism and courtesy.About the JobThis position involves not only operating a cash register...

  • Customer Service Representative

    2 weeks ago

    Palm Beach Gardens, Florida, United States Bonefish Grill Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bonefish Grill. As a key member of our service staff, you will be responsible for providing exceptional dining experiences to our guests.About the RoleAssist with food preparation and presentation to ensure that dishes meet our high standardsWork closely with...

  • Customer Service Representative

    2 months ago

    Palm Beach Gardens, United States ZimVie Full time

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members...

  • Insurance Customer Service Representative

    3 weeks ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    We are an Independent Property & Casualty Insurance Agency, who advises clients and works with top-rated insurance carriers to find options for complex risks. Many agents write home and auto policies all day long, but we keep things interesting by helping our clients insure their most prized possessions. As one of the largest Specialty Insurance Agencies in...

  • Customer Service Representative

    2 months ago

    Palm Beach Gardens, United States ZimVie Full time

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...

  • Customer Service Representative

    1 month ago

    Palm Beach Gardens, United States ZimVie Full time

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...

  • Insurance Customer Service Representative

    4 weeks ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    We are an Independent Property & Casualty Insurance Agency, who advises clients and works with top-rated insurance carriers to find options for complex risks. Many agents write home and auto policies all day long, but we keep things interesting by helping our clients insure their most prized possessions. As one of the largest Specialty Insurance Agencies in...

  • Insurance Customer Service Representative

    4 weeks ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    We are an Independent Property & Casualty Insurance Agency, who advises clients and works with top-rated insurance carriers to find options for complex risks. Many agents write home and auto policies all day long, but we keep things interesting by helping our clients insure their most prized possessions. As one of the largest Specialty Insurance Agencies in...

  • Customer Service Representative

    2 weeks ago

    Palm Beach Gardens, United States ZimVie Full time

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members...

  • Customer Service Representative

    2 weeks ago

    Palm Beach Gardens, United States ZimVie Full time

    We are ZimVie, a publicly traded, global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients’ smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team...

  • Insurance Customer Service Representative

    1 month ago

    palm beach gardens, United States HirefinderRPO Full time

    Position SummaryAs an Insurance Customer Service Representative , you will play a pivotal role in our commitment to service and professionalism. This position offers the unique opportunity to be a part of a growth-focused agency. Our ideal candidate will provide exceptional service to clients, answer inquiries, and contribute to our team-oriented,...

  • Insurance Customer Service Representative

    3 months ago

    palm beach gardens, United States HirefinderRPO Full time

    Position SummaryAs an Insurance Customer Service Representative , you will play a pivotal role in our commitment to service and professionalism. This position offers the unique opportunity to be a part of a growth-focused agency. Our ideal candidate will provide exceptional service to clients, answer inquiries, and contribute to our team-oriented,...

  • Insurance Customer Service Representative

    3 months ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    Position Summary As an Insurance Customer Service Representative , you will play a pivotal role in our commitment to service and professionalism. This position offers the unique opportunity to be a part of a growth-focused agency. Our ideal candidate will provide exceptional service to clients, answer inquiries, and contribute to our team-oriented,...

  • Insurance Customer Service Representative

    1 month ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    Position SummaryAs an Insurance Customer Service Representative , you will play a pivotal role in our commitment to service and professionalism. This position offers the unique opportunity to be a part of a growth-focused agency. Our ideal candidate will provide exceptional service to clients, answer inquiries, and contribute to our team-oriented,...

  • Insurance Customer Service Representative

    4 months ago

    Palm Beach Gardens, United States HirefinderRPO Full time

    Position SummaryAs an Insurance Customer Service Representative , you will play a pivotal role in our commitment to service and professionalism. This position offers the unique opportunity to be a part of a growth-focused agency. Our ideal candidate will provide exceptional service to clients, answer inquiries, and contribute to our team-oriented,...