General Manager

5 days ago

West Covina, United States Club Pilates Full time

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

Job Summary

The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development.

Responsibilities and Duties
  1. Lead generation including grass roots marketing and networking
  2. Implement sales process to schedule prospects into Intro class
  3. Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
  4. Hire/Manage all instructors at the studio
  5. Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  6. Review instructor evaluations performed by Master Trainers
  7. Independently make decisions related to high level customer service
  8. Maintain cleanliness and organization of the Pilates Studio
  9. Enforce Club Pilates policies and procedures
  10. Ensure all forms, administrative supplies, and studio literature is stocked and visible
  11. Schedule and participate in networking/community events and studio promotions
  12. Strategically manage marketing campaigns to generate leads for the studio
  13. Any other duties as assigned
Qualifications and Skills
  1. 2+ years of fitness or relevant sales experience.
  2. Experience in the Fitness Industry preferred
  3. Confident in generating personal sales and training Sales Reps in sales
  4. Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  5. Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  6. Ability to excel in a fast changing, diverse environment.
  7. Ability to recognize areas of improvement and make changes using good judgement.
  8. An affinity and passion for fitness.
  9. Solid writing and grammar skills.
  10. Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  11. Professional, punctual, reliable and neat.
  12. Strong attention to detail and accuracy.
  13. Trustworthy and ability to handle confidential information.
  14. Ability to work harmoniously with co-workers, clients and the general public.
  15. Proficiency with computers and Studio software.
Benefits and Perks
  1. Base salary based on experience & performance: $18 to $30 per hour
  2. Commission paid on sales
  3. Opportunity to bonus, based on performance
  4. Unlimited growth potential within the company.
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