Retail Store Manager

3 days ago


West Covina, California, United States Carter's Full time
About the Role

Carter's is seeking a highly skilled and experienced General Manager to lead our retail stores. As a General Manager, you will be responsible for overseeing the daily operations of the store, including sales, customer service, and employee management.

Key Responsibilities
  • Leadership and Management: Lead and direct a team of sales associates and managers to achieve sales goals and provide excellent customer service.
  • Store Operations: Oversee the daily operations of the store, including inventory management, visual merchandising, and loss prevention.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met.
  • Employee Development: Train and develop sales associates and managers to improve their skills and knowledge.
  • Merchandising and Inventory: Manage the visual presentation of the store, including displays and fixtures, and ensure that inventory levels are adequate to meet customer demand.
  • Loss Prevention: Implement and maintain loss prevention strategies to minimize shrinkage and protect company assets.
  • Reporting and Analysis: Analyze sales data and other metrics to identify trends and opportunities for improvement.
Requirements
  • Leadership Experience: 5+ years of retail management experience, with a proven track record of success.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, employees, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
  • Technical Skills: Proficient in Microsoft Office and other retail software applications.
  • Education: High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive Salary: $40.00 per hour, based on experience and location.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Carter's offers opportunities for advancement and professional growth, with a focus on developing the skills and knowledge of our employees.


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