Hotel Front Desk Clerk IA
7 hours ago
TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
TMC Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401(k) Plan
- Employee Ownership - ESOP
TMC Transportation has an immediate full-time opening for a Front Desk Clerk working out at our Baymont Inn and Suites Hotel in Des Moines, Iowa.
Wednesday-Sunday 4pm-12am
PRIMARY FUNCTION:
The primary function of a Front Desk Clerk is to perform customer service and attend to guests at the front desk of the hotel.
DUTIES AND RESPONSIBILITIES:
- Check guests in and out of rooms using computer.
- Be able to take guest reservations by phone or in person.
- Operate hotel switchboard in order to transfer guest calls and record and make guest wake up calls.
- Responsible for balancing cash drawer and shift deposit.
- Oversee the gift shop and complete transactions related to the gift shop while on duty.
- Maintain files and complete paperwork related to the front desk.
- Have knowledge of and use proper procedures for any safety and/or security issues that occur during shift.
- Ability to operate laundry equipment to wash, dry, fold and store laundry.
- Deliver rollaways, cribs and additional guest supplies if requested.
- Keep all work areas and lobby clean and orderly.
- Other duties may be assigned.
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