Team Leader

3 weeks ago


braintree, United States Primark Full time

Team Leader


Because you don’t just succeed – you exceed. Retail our way.


A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.


Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s development and encourage a fast, efficient, enjoyable customer experience. If you thrive outside your comfort zone, apply to join us as an in-store Team Leader.


What You’ll Do


As a Team Leader, you will motivate and coach your team of Retail Assistants to provide an exceptional store environment and customer experience, while optimizing sales. You will lead a team by providing ‘in the moment’ coaching and training on Primark ways of working with ongoing feedback. Supporting the colleague experience, you will engage the Retail Assistants in your team with an emphasis on recognition, communication, and wellbeing.


Daily, you will collaborate with the store management team to support the running of the store and develop a high-performing and engaged retail team. Here is how it looks in action:

  • Managing an allocated section of a department; supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
  • Helping other managers with the day-to-day running of the store.
  • Assist with recruitment, onboarding, and development of Retail Assistants while supporting a culture of continuous learning and improvement.
  • Managing the cash lanes and Fitting Room areas as needed.
  • Helping with customer feedback and complaints.
  • Managing stock file accuracy and driving improved availably in-store with a consistent focus on size and option control to meet customer demand.
  • Manage all pricing in line with Primark Pricing Principles. Monitoring pricing for accuracy, check markdowns are applied and monitored, and appropriate POS are displayed.


What You’ll Get


People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.


What You’ll Bring


Overseeing a team of Retail Assistants and reporting directly to the Department Manager requires a bold team player to take the reins. Here’s what we need from you:

  • Excellent people skills to serve customers, lead the team and build credible working relationships with all store colleagues.
  • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
  • Good commercial awareness and understanding of local selling patterns.
  • Ability to guide and support a team to achieve results.
  • You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
  • Ability to effectively manage difficult situations and have good problem-solving skills.
  • Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a leader daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.


Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. Apply to be part of Primark’s future, today… and enjoy career growth, our way.


The pay range for this role is: $26.00 - $27.50


This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.


Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.


  • Team Leader

    3 weeks ago


    Braintree, Massachusetts, United States Primark Full time

    Job Title: Team LeaderAs a Team Leader at Primark, you will play a vital role in driving sales and delivering exceptional customer experiences in our stores. We are seeking a dynamic and results-driven individual to lead a team of Retail Assistants and contribute to the success of our business.Key Responsibilities:Lead and motivate a team of Retail...

  • Team Leader

    3 weeks ago


    Braintree, Massachusetts, United States Primark Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our team at Primark. As a Team Leader, you will be responsible for leading a team of Retail Assistants to provide an exceptional store environment and customer experience, while optimizing sales.Key ResponsibilitiesLead a team of Retail Assistants to achieve sales targets and...

  • Team Leader

    3 weeks ago


    Braintree, Massachusetts, United States Primark Full time

    Job Title: Team LeaderAs a Team Leader at Primark, you will play a key role in driving sales and delivering exceptional customer experiences in our stores. We are seeking a motivated and experienced retail professional to lead a team of Retail Assistants and contribute to the success of our business.Key Responsibilities:Lead a team of Retail Assistants to...


  • Braintree, Massachusetts, United States American Eagle Full time

    Drive Sales and Lead a Team at American EagleAs an Associate Selling Team Leader at American Eagle, you will be responsible for driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.Key Responsibilities:Recruit and hire strong talent to ensure the store is always staffed to...

  • Team Leader

    5 months ago


    Braintree, United States Primark Full time

    Team Leader Because you don’t just succeed – you exceed. Retail our way.A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the...

  • Team Leader

    1 month ago


    braintree, United States Primark Full time

    Team Leader Because you don’t just succeed – you exceed. Retail our way.A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the...

  • Team Leader

    5 months ago


    Braintree, United States Primark Full time

    Team Leader Because you don’t just succeed – you exceed. Retail our way.A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the...

  • Team Leader

    1 month ago


    Braintree, United States Primark Full time

    Team Leader Because you don’t just succeed – you exceed. Retail our way.A people-first culture. Inclusive spaces. Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more growth opportunities for you and more amazing experiences for our customers. As a Team Leader at Primark, progress is yours to own at the...


  • Braintree, Massachusetts, United States American Eagle Full time

    Drive Sales and Build Guest LoyaltyAs an Associate Selling Team Leader at American Eagle, you will be responsible for driving sales by maximizing Fitting Room and Salesfloor productivity. You will also build guest loyalty through a best-in-class guest experience.Key Responsibilities:Recruit and hire strong talent to ensure the store is always staffed to meet...


  • Braintree, Massachusetts, United States Tufts Medical Center Full time

    Job Title: Ambulatory Clinic Nurse LeaderJoin Tufts Medical Center, a leading integrated health system, as an Ambulatory Clinic Nurse Leader. In this role, you will be responsible for providing leadership and direction to nursing staff in the ambulatory clinic setting. Your expertise in patient care and ability to develop and implement evidence-based...


  • Braintree, Massachusetts, United States Gecko Hospitality Full time

    Gecko Hospitality is a dynamic and expanding company that seeks a Restaurant Operations Leader to join its Braintree, MA location. As a key member of the management team, you will assist the General Manager in daily operations and share responsibility for achieving customer satisfaction, profitability, sales, and employee performance goals.Job...

  • AE Merchandise Leader

    3 weeks ago


    Braintree, Massachusetts, United States American Eagle Full time

    American EagleJob OverviewAs a Merchandise Leader at American Eagle, you will be responsible for ensuring your store meets AEO Brand Visual Standards. This includes driving killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and maintaining a well-organized store environment.Key ResponsibilitiesEnsure store...


  • Braintree, Massachusetts, United States Capital One Full time

    Capital One: Empowering Financial Inclusion through TechnologyAt Capital One, we're on a mission to revolutionize the way people manage their finances. As a Senior Manager, Software Engineering: Full Stack, you'll play a pivotal role in driving this transformation.**About the Role**We're seeking an exceptional leader to join our team of innovators, makers,...


  • Braintree, Massachusetts, United States Tufts Medicine Full time

    Job SummaryThis role focuses on providing professional and non-professional nursing care services in accordance with physician orders. The ideal candidate will have a strong background in nursing and leadership, with experience in managing clinical teams and developing patient care programs.Key ResponsibilitiesAssesses, plans, implements, and evaluates the...


  • Braintree, Massachusetts, United States HealthSouth Full time

    Transform Patient Lives as a Pharmacist in Our In-Patient Rehabilitation TeamAs a key member of our interdisciplinary team, you will ensure safe medication use and positively impact patient well-being in our in-patient rehabilitation setting.With a focus on community health and professional growth, you will contribute to the development of pharmacy-specific...

  • Crossfit Coach

    3 weeks ago


    Braintree, Massachusetts, United States CrossFit East Coast Full time

    Job OpportunityWe are seeking a highly motivated and experienced Crossfit Coach to join our team at Crossfit East Coast. The ideal candidate will have a strong passion for fitness and a proven track record of delivering exceptional results.Responsibilities:Design and lead engaging Crossfit workouts for clients of all levelsProvide personalized coaching and...


  • Braintree, Massachusetts, United States RWJBarnabas Health Full time

    About the RoleRWJBarnabas Health and the Rutgers Cancer Institute of New Jersey are seeking a seasoned leader to serve as the Southern Region Director of Surgical Oncology. This key position will oversee clinical services, research, and quality initiatives, with a focus on expanding and coordinating surgical oncology services throughout RWJBH's Southern...


  • Braintree, Massachusetts, United States RWJBarnabas Health Full time

    Job Title: Southern Region Director of Surgical OncologyRWJBarnabas Health and the Rutgers Cancer Institute of New Jersey are seeking an experienced leader to oversee surgical oncology services in the Southern Region. The ideal candidate will have a strong track record of clinical leadership and service expansion.Key Responsibilities:Develop and implement...


  • Braintree, Massachusetts, United States RWJBarnabas Health Full time

    Job Title: Southern Region Director of Surgical OncologyJob Summary:RWJBarnabas Health and the Rutgers Cancer Institute of New Jersey are seeking an experienced leader to serve as the Southern Region Director of Surgical Oncology. This role provides oversight of clinical services, clinical research, and quality initiatives, with a focus on expanding and...


  • Braintree, Massachusetts, United States RWJBarnabas Health Full time

    Job Title: Southern Region Director of Surgical OncologyRWJBarnabas Health and the Rutgers Cancer Institute of New Jersey are seeking an experienced leader to serve as the Southern Region Director of Surgical Oncology. This role provides oversight of clinical services, clinical research, and quality initiatives, with a focus on expanding and coordinating...