SAP - Delivery Excellence - Senior Manager - Tech Consulting - Open Location

3 weeks ago


Palo Alto, United States Ernst and Young Full time

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY’s SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.

The opportunity

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing and running SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution into operations.

As a Senior Manager in Business Architecture, you will play a pivotal role in shaping the technological landscape of our organization. You will be the linchpin connecting technology with key business functions, ensuring effective engagement and the delivery of complex solutions. Your expertise will be critical in crafting business capabilities that align with processes and deploying technological solutions to enhance operations.

Your key responsibilities
  1. Lead the delivery of complex processes and solutions
  2. Drive innovation and thought leadership
  3. Manage commercial relationships and client engagements
  4. Engaging in revenue generation and client relationship management
  5. Leading program and project management, with necessary travel to meet client needs
  6. Identifying sales opportunities and collaborating on RFPs
  7. Managing engagement economics and developing resource plans
  8. Demonstrate in-depth technical capabilities and possess strong business acumen.
  9. Lead and deliver quality SAP projects or workstreams, or act as the delivery lead for a support operation.
  10. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.
  11. Establish relationships with client personnel at appropriate levels, manage client governance and develop future opportunities.
Skills and attributes for success

To thrive in this role, you will need a blend of leadership, business acumen, and technological expertise. Additionally, you should possess:

  1. Strong judgment in method selection and technique implementation
  2. Ability to develop solutions to complex problems
  3. Autonomy in setting objectives and providing directional feedback
To qualify for the role, you must have
  1. A Bachelor's degree, with a Master's degree being highly desirable
  2. At least 5-7 years of relevant experience in one or more SAP Modules
  3. Strong written and verbal communication, presentation, client service and technical writing skills
  4. Experience managing an SAP project or workstream and project-based and support team members
  5. Experience managing Agile Dev/Ops delivery teams
  6. Experience managing offshore and remote delivery teams
  7. Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions
  8. Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
  9. A willingness to travel to meet client needs; travel is estimated at 80%
Ideally, you’ll also have
  1. Prior consulting industry experience
  2. SAP Certification/s
  3. Experience with at least one full cycle implementation of your core module
What we look for

We seek top performers with a track record of success, who demonstrate a strategic mindset and the ability to lead complex projects. Ideal candidates are those who exhibit strong leadership qualities, have a passion for innovation, and can effectively manage and build client relationships.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $150,000 to $342,600. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $180,000 to $389,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our

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