Gillman Automotive Group | Dealership IT Specialist- Automotive Experience Required
2 weeks ago
We are seeking a skilled and motivated IT Specialist with extensive experience in Dealer Management Systems (DMS), specifically ERA-IGNITE, to join our team. The ideal candidate will be responsible for the management, configuration, and support of our DMS software, ensuring seamless operations across the dealership. Familiarity with Reynolds and Reynolds systems is a bonus but not mandatory. The candidate should be highly detail-oriented with strong problem-solving skills and a customer-centric approach to supporting both technical and non-technical end users.
Key Responsibilities:
- DMS Administration:
Manage and maintain the ERA-IGNITE system, ensuring its optimal performance, reliability, and security.
- User Support & Training:
Provide ongoing support to dealership staff, troubleshooting technical issues related to DMS and offering training sessions to ensure staff efficiency.
- System Configuration & Customization:
Customize ERA-IGNITE based on dealership needs, including user roles, workflows, and reporting tools. Make updates and modifications as required.
- Data Management & Reporting:
Manage data within the DMS, ensuring accurate information flow between departments such as sales, service, accounting, and parts. Generate and analyze system reports to support decision-making.
- Integrations & Third-Party Solutions:
Ensure ERA-IGNITE integrates seamlessly with third-party solutions, handling system upgrades, patches, and additional software integrations where needed.
- Network & System Support:
Collaborate with the broader IT team to manage and troubleshoot hardware, networks, and peripheral devices used in conjunction with the DMS. Provide general IT support across the dealership as needed.
- Security & Compliance:
Monitor system performance, handle backup procedures, and ensure DMS data is protected. Ensure compliance with dealership policies, regulations, and cybersecurity standards.
- Project Management:
Participate in IT projects related to DMS upgrades, system migrations, or new software deployments, ensuring minimal disruption to dealership operations.
Qualifications:
- Required:
- Proven experience with Reynolds DMS platform, including administration, customization, reporting, and user support.
- Solid understanding of dealership operations, including sales, service, and parts workflows.
- Strong problem-solving skills and a commitment to delivering excellent user support.
- Basic knowledge of network systems and IT infrastructure.
- Ability to work independently and as part of a team in a fast-paced environment.
- Preferred:
- Experience with Reynolds and Reynolds DMS systems.
- Experience with database management and report generation.
- Knowledge of cybersecurity best practices and IT compliance standards.
Education & Certifications:
- Bachelor’s Degree in Information Technology, Computer Science, or related field (preferred but not mandatory).
- Relevant IT certifications (CompTIA A+, Network+, etc.) are advantageous.
Benefits:
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- 401(k) matching program.
- Professional development opportunities and training.
- A collaborative and supportive work environment.
-
Houston, Texas, United States Gillman Automotive Group Full timeAbout UsThe Gillman Automotive Group was founded by Frank Gillman in 1938 and has since grown to become a family-owned and operated group of automobile dealerships. Under the leadership of Stacey Gillman, the company has expanded its operations across Houston, Rosenberg, San Benito, Harlingen, and San Antonio, representing Acura, Honda, Mitsubishi, Nissan,...
-
Automotive Service Host
5 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Title: Automotive Service HostThe Gillman Automotive Group is seeking an experienced Automotive Service Host to join our team! As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring that every client has a seamless experience. With a passion for great customer service and a drive to go above...
-
houston, United States Gillman Automotive Group Full timeWe are seeking a skilled and motivated IT Specialist with extensive experience in Dealer Management Systems (DMS), specifically ERA-IGNITE, to join our team. The ideal candidate will be responsible for the management, configuration, and support of our DMS software, ensuring seamless operations across the dealership. Familiarity with Reynolds and Reynolds...
-
Automotive Career Opportunity
4 days ago
Houston, Texas, United States Gillman Automotive Group Full timeAbout UsGillman Automotive Group has been a family-owned and operated group of automobile dealerships since 1938. With over 70 years of success, we have grown to become one of the largest retail automotive groups in America.Our founding principle is customer satisfaction, and every employee knows that continued prosperity depends on maintaining this...
-
Automotive Sales Consultant
5 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob OverviewGillman Automotive Group is a family-owned and operated dealership group with over 70 years of experience in the automotive industry.We are currently seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team at one of our dealerships.About the RoleAssist clients in the purchase and ownership experience while...
-
Automotive Detailing Technician
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeDetail Your Career with UsWe are seeking a skilled Automotive Detailing Technician to join our team at Gillman Subaru Southwest. As a detailer, you will play a crucial role in preparing and detailing vehicles for delivery, ensuring that every car meets the highest standards of quality and customer satisfaction.About the Job:Salary: $12.00/HourLocation:...
-
Automotive Cleaning Specialist
5 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Summary: We are seeking a highly motivated Automotive Cleaning Specialist to join our team at the Gillman Automotive Group. As a key member of our service department, you will be responsible for ensuring all customer vehicles are washed and cleaned to the highest standards.About the Role:This is an excellent opportunity for individuals who enjoy working...
-
Service Ambassador for Automotive Clients
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeThe Gillman Companies are a renowned family-owned group of automobile dealerships based in Houston, TX.We have been serving the automotive needs of Texas since 1938 by maintaining a tradition of excellence and customer satisfaction.Gillman has been named one of the Houston Chronicle's Top 100 Workplaces 12 years in a row.Job OpportunityWe currently have an...
-
Automotive Sales and Service Professional
4 days ago
Houston, Texas, United States Gillman Automotive Group Full time**Job Summary:** We are seeking an experienced Automotive Sales and Service Professional to join our team at Gillman Subaru Houston. This role involves providing exceptional customer service, streamlining the research-purchase-ownership process, and working closely with our sales team to drive growth for our company.About UsThe Gillman Automotive Group is a...
-
Automotive Sales Representative
7 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob Summary:A highly skilled Express Service Advisor is needed to join our team at the Gillman Automotive Group. As a key member of our service department, you will be responsible for providing exceptional customer service, generating sales, and ensuring customer satisfaction.This role requires a strong understanding of automotive repair and maintenance, as...
-
Service Advisor
4 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob DescriptionWe are seeking a skilled Service Advisor to join our team at Gillman Automotive Group. As a Service Advisor, you will be the face of our service department, responsible for greeting customers, understanding their repair needs, and ensuring their vehicle is repaired to the highest standards.Key Responsibilities:Provide exceptional customer...
-
Automotive Parts Coordinator
6 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob OverviewAs a key member of our team, the Automotive Parts Coordinator will be responsible for purchasing, selling, storing, and issuing parts within our busy dealership. We are seeking a reliable and professional individual with excellent people skills to excel in this role.Our ideal candidate will have at least one year of experience in a dealership...
-
Highly Skilled Automotive Body Repair Technician
2 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeJob SummaryWe are seeking a skilled Body Shop Technician to join our team at Gillman Automotive Group. This is an exciting opportunity for a motivated individual to work with a reputable dealership and contribute to the success of our body shop.
-
Automotive Parts Coordinator
6 days ago
Houston, Texas, United States Gillman Automotive Group Full timeJob OverviewWe are seeking a highly organized and detail-oriented Automotive Parts Coordinator to join our team at Gillman Automotive Group. As a key member of our dealership, you will be responsible for purchasing, selling, storing, and issuing parts within our busy warehouse.This is an excellent opportunity for someone looking to advance their career in...
-
Automotive Receptionist Coordinator
3 days ago
Houston, Texas, United States Gillman Automotive Group Full timeAbout the RoleGillman Automotive Group is an established family-owned dealership looking for a reliable Service Cashier to join our team.The estimated annual salary for this position is $52,000 - $70,000, based on experience and qualifications.Key Responsibilities:Process payments for service transactions and maintain accurate records.Work closely with...
-
Automotive Industry Professional Opportunities
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeJob DescriptionWe are seeking dedicated and committed individuals to join our team at the Gillman Automotive Group. As a dynamic and growing organization, we offer various opportunities for career advancement across different departments.Whether you are a skilled technician, sales consultant, or service advisor, we invite you to submit your application for...
-
Automotive Service Ambassador
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeAre you passionate about delivering exceptional customer service? Do you have a knack for building strong relationships with customers and team members alike?About the RoleWe are seeking a highly motivated Service Advisor to join our Gillman Automotive Group team. As a Service Advisor, you will be responsible for providing world-class customer service,...
-
Automotive Service Technician
4 weeks ago
Houston, Texas, United States Gillman Automotive Group Full timeAbout the JobWe are seeking a highly skilled and dedicated Automotive Service Technician to join our team at Gillman Automotive Group. As an essential member of our service department, you will play a critical role in delivering exceptional customer experiences by ensuring the cleanliness and preparation of vehicles for our customers.This is a full-time...
-
Automotive Sales Specialist
3 days ago
Houston, Texas, United States Team Gillman Full timeWe are seeking a highly motivated and results-driven Automotive Sales Specialist to join our team at Team Gillman Volkswagen Kingwood. As a key member of our sales team, you will be responsible for meeting or exceeding monthly sales targets while providing exceptional customer service and building strong relationships with clients.The successful candidate...
-
Parts Sales Specialist
6 days ago
Houston, Texas, United States Gillman Automotive Group Full timeAbout Our CompanyGillman Automotive Group has been serving the Houston community since 1938. As a family-owned and operated group of dealerships, we pride ourselves on providing exceptional customer service and creating a positive work environment for our employees.Our team of dedicated professionals is committed to delivering top-notch service and exceeding...