See more Collapse

Rooms Controller

2 months ago

St Petersburg, United States Marriott International, Inc Full time
Additional Information Full Time
Job Number 24100767
Job Category Rooms & Guest Services Operations
Location The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

 

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

 

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATIONS

Education:                              High school diploma or G.E.D. equivalent.

Related Work Experience:      Less than 1-year related work experience.

Supervisory Experience:         No supervisory experience.

License or Certification:          None

 

 

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We have other current jobs related to this field that you can find below

  • Rooms Controller

    2 months ago

    St Petersburg, United States Davidson Hospitality Group Full time

    Are you a detail-oriented individual with a passion for ensuring seamless guest experiences? Join our dynamic team as a Rooms Controller and be at the heart of delivering exceptional service to our guests. As a Rooms Controller, you'll play a vital r Controller, Property Management, Operations, Hospitality, Manufacturing

  • Rooms Controller

    2 months ago

    St Petersburg, United States The Don CeSar Full time

    Property Description: The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and...

  • Rooms Controller

    5 days ago

    St Pete Beach, United States The Don CeSar Full time

    Property Description The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and...

  • Director of Room Operations_

    3 weeks ago

    St Petersburg, United States Marriott Full time

    **Job Number** 24108396 **Job Category** Rooms & Guest Services Operations **Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the...

  • Director of Room Operations

    4 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, , Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and...

  • Rooms Controller

    5 days ago

    St Johns, United States Marriott International Inc Full time

    Additional Information Front Office Job Number 24115847 Job Category Rooms & Guest Services Operations Location Sawgrass Marriott Golf Resort & Spa, 1000 Tournament Players Club Blvd, Ponte Vedra Beach, Florida, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room according...

  • Senior Rooms Operations Manager

    2 weeks ago

    St Petersburg, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYManages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific...

  • Senior Rooms Operations Manager

    1 week ago

    St Petersburg, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads...

  • Rooms Controller and Dispatch

    2 months ago

    St George, United States Travel + Leisure Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Control Room Technician II

    1 week ago

    St Louis, Missouri, United States Washington University in St. Louis School of Arts and Sciences Full time

    Scheduled Hours40Position SummaryThe Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus. We oversee maintenance and operations for 65 buildings, covering more than 10.1 million gross square feet of space. This includes the...

  • Sales Associate

    7 days ago

    St Petersburg, United States Rack Room Shoes Full time

    24395 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Front Desk Agent

    4 days ago

    St Petersburg, United States Birchwood Inn Partners, LLLP Full time

    Job Purpose: Serves guests by completing registration; controlling room assignments and valeting guest vehicles. Duties: Welcomes guests by greeting them; answering questions; responding to requests Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door...

  • Parts Room Specialist

    3 weeks ago

    St Albans, United States Oil-Dri Full time

    Oil-Dri Corporation of Georgia, PO Box 200A, Ochlocknee, Georgia, United States of America Req #1675 Job Title: Parts Room Specialist Reporting To: MRO Manager Job Summary To manage, control, and account for all Maintenance, Repair, and Operational (MRO) material from the time it is received in the parts room until it’s issued out to plant personnel....

  • Android Developer

    1 month ago

    St Petersburg, United States Smart IMS Full time

    Our client is designing the next generation of the UC (Unified Communication) product line for audio and video streaming. From the BSP perspective, the client needs help with board bring-up and support the functionality. Our client is the world's leading manufacturer of advanced control and automation systems, innovating technology and reinventing the way...

  • Assisted Living CNA/Medtech Part-Time 11p-7a

    2 months ago

    St Petersburg, United States Westminster Communities of Florida Full time

    Assisted Living CNA/Medtech Part-Time 11p - 7aWestminster PalmsESSENTIAL JOB FUNCTIONS:Comply with all applicable rules, policies, standards and guidelines related to employment withWestminster and its communities.Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer, ambulation, toileting and other...

  • Assisted Living CNA

    1 month ago

    St Petersburg, United States Westminster Communities of Florida Full time

    Assisted Living Assisted Living CNA - Medtech Required Full-Time 11P to 7AWestminster PalmsESSENTIAL JOB FUNCTIONS: Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster and its communities. Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer,...

  • CNA Assisted Living- Part-Time

    2 months ago

    St Petersburg, United States Westminster Communities of Florida Full time

    CNA- Part-Time To learn more about our culture and what it is like to work at Westminster Communities of Florida, follow us on our social channels (Facebook and Instagram) at @WestminsterCareers. ESSENTIAL JOB FUNCTIONS:  1. Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer, ambulation, toileting...

  • Assisted Living CNA/Medtech Part-Time 3p-11p

    2 months ago

    St Petersburg, United States Westminster Communities of Florida Part time

    Assisted Living CNA/Medtech Part-Time 3p - 11p Westminster Palms ESSENTIAL JOB FUNCTIONS: Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster and its communities. Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer, ambulation, toileting and...

  • CNA-Med Tech Assisted Living

    3 weeks ago

    St Petersburg, United States Westminster Communities of Florida Part time

    CNA/Med Tech for Assisted Living  PRN Westminster Palms ESSENTIAL JOB FUNCTIONS:  Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster and its communities.1. Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer, ambulation, toileting and other...

  • Assisted Living CNA/Medtech Part-Time 11p-7a

    2 months ago

    St Petersburg, United States Westminster Communities of Florida Part time

    Assisted Living CNA/Medtech Part-Time 11p - 7a Westminster Palms ESSENTIAL JOB FUNCTIONS: Comply with all applicable rules, policies, standards and guidelines related to employment with Westminster and its communities. Assist patients/residents with Daily Living Activities such as bathing, dressing, grooming, eating, transfer, ambulation, toileting and...