Sales Operations Assistant
1 week ago
Join ParksideTech as a Sales Operations Associate The ideal candidate will have excellent organizational and time management skills, be able to work independently and as part of a team, and thrive handling multiple tasks simultaneously with a value proposition of exceeding customer expectations.
General Responsibilities
- Monitor all sales customer communication to ensure quick response, customer satisfaction and sales orders are being completed with follow through as expected.
- Receive sales calls and emails.
- Work with existing customers to place orders for additional services and purchases.
- Set appointments for new sales leads.
- Create proposals for new and existing customers and follow up to completion.
- Create and manage sales leads in tracker as they are received.
- Monitoring new or existing customer sales transition to project creation (Customer Success).
- Monitor new projects to ensure tasks are completed on time and customers receive proper communication post sale.
- Update customer information, invoices and payments as needed.
- Invoice and Payment Management.
- Handle customer inquiries and complaints.
- Ongoing customer relations.
- Provide general support to visitors.
- Other Duties as Assigned.
Qualifications
- High school diploma or equivalent, Bachelor's Degree preferred
- 2 years of experience in a sales or administrative role
- Excellent organizational and time management skills
- Proficient working on computers, with Microsoft Office Suite and handling customer phone calls.
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