Sales Operations Assistant

1 week ago


phoenix, United States ParksideTech IT Solutions and Support Full time

Join ParksideTech as a Sales Operations Associate The ideal candidate will have excellent organizational and time management skills, be able to work independently and as part of a team, and thrive handling multiple tasks simultaneously with a value proposition of exceeding customer expectations.


General Responsibilities

  • Monitor all sales customer communication to ensure quick response, customer satisfaction and sales orders are being completed with follow through as expected.
  • Receive sales calls and emails.
  • Work with existing customers to place orders for additional services and purchases.
  • Set appointments for new sales leads.
  • Create proposals for new and existing customers and follow up to completion.
  • Create and manage sales leads in tracker as they are received.
  • Monitoring new or existing customer sales transition to project creation (Customer Success).
  • Monitor new projects to ensure tasks are completed on time and customers receive proper communication post sale.
  • Update customer information, invoices and payments as needed.
  • Invoice and Payment Management.
  • Handle customer inquiries and complaints.
  • Ongoing customer relations.
  • Provide general support to visitors.
  • Other Duties as Assigned.


Qualifications

  • High school diploma or equivalent, Bachelor's Degree preferred
  • 2 years of experience in a sales or administrative role
  • Excellent organizational and time management skills
  • Proficient working on computers, with Microsoft Office Suite and handling customer phone calls.

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