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Nurse Practitioner Patient Care Navigator

4 months ago


Arlington Heights, United States Northshore Full time

Reporting to the Director of assigned healthcare team, collaborates with physicians to direct medical interventions. Serves as a specialty area expert and consultant to staff, patients, families and operational team who work in various clinical settings. Functions as an advanced practitioner, educator, role model, consultant and researcher for patients, families and staff. Acts as a change agent and case management consultant in the healthcare delivery system to improve the quality of care across the continuum. Revises plans of care as indicated.

1. Performs the following APP functions specific to the areas served:
• Provides healthcare services utilizing operational and clinical protocols of Medical Group office facilities.
• Under the direction of a physician, provides health care services to patients. Obtains detailed history and performs physical examinations. Performs physical examinations, orders X-rays, EKGs, lab tests and other diagnostic procedures and interprets results.
• Administers therapeutic procedures such as injections, immunizations, suturing and wound care. Instructs patients on prescribed therapeutic regimens, home care and health maintenance.
• Maintains records and writes progress notes on status, treatments and procedures.
• Work under the supervision of an MD or DO. Performs histories and physical examinations. Orders tests, interprets results and provides treatment. Follows patients through their course of treatment in a clinic setting.

2. Serves as expert clinician and client advocate in specialty. Provides direct patient care to include comprehensive clinical assessment, diagnosing, planning and prescribing pharmacologic and non-pharmacologic treatment of health problems, health promotion and preventive care within specialized area of practice; administers medication where appropriate. Collaborates with physicians and health care team to achieve optimal patient outcomes. Demonstrates expertise in performing designated privileges per supervisory agreement with physician(s) and as defined by Northwest Community Hospital.

3. Identifies expected outcomes from assessment data and diagnosis and individualizes expected outcomes with the client and health care team when appropriate. Develops a comprehensive plan of care that includes interventions and treatments. Prescribes pharmacologic and non-pharmacologic therapies as appropriate.

4. Provides comprehensive clinical coordination of care resulting in integration of health care that is accessible, high quality and cost effective. Assists in developing and updating critical pathways. Develops strategies to minimize or resolve variances. Collaborates with health care team to redesign processes to optimize quality and financial outcomes. Explores strategies to reduce length of stay and resource consumption. Assists with discharge planning by identifying potential patient discharge needs during hospitalization.

5. Consults with staff in assessing, defining interventions and problem solving on complex patient care cases. Provides consultation, direction and support to staff, patient and family in addressing ethical and legal concerns. Consults to enhance the abilities of others and effect change in the system.

6. Demonstrates evidence-based practice. Participates in the development, implementation, and evaluation of standards of practice in specialty area with multidisciplinary team. Provides staff education as indicated.

7. Assesses learning needs of patients and families across the continuum. Employs strategies, interventions and teaching to promote, maintain and improve health and prevent illness and injury.

8. Participates in the development, implementation, and evaluation of service line goals. Supports strategic plan of the organization.

9. Adheres to all Northwest Community Healthcare policies and procedures.

Qualifications - External

For Physician Assistants:
1. The completion of an accredited Physician Assistant program.

2. Minimum 1-year recent acute care experience in a hospital setting preferred.

3. Current Illinois Physician Assistant license.

4. Current certification by National Commission on Certification of Physician Assistants.

5. Prescriptive authority and controlled substance licensure as needed.

6. Successfully completes hospital Physician Assistant credentialing process.

7. The critical thinking skills necessary to perform physical assessment of patients, initiate appropriate clinical interventions and evaluate patient response.

8. The interpersonal skills necessary to relate effectively with various levels of hospital personnel.

9. The leadership and organizational skills necessary to participate in program improvement teams/projects and educational program development skills.

For Nurse Practitioners:
1. The completion of a Master's Degree in Nursing.

2. Certified as a Nurse Practitioner.

3. Demonstrated expertise with a minimum of three years of nursing clinical experience in the area of specialty.

4. Current Illinois nursing license. Advance Practice Nursing license.

5. State controlled substance license and DEA license if defined in privileging agreement.

6. The critical thinking skills necessary to perform physical assessment of patients, initiate appropriate clinical interventions and evaluate patient response.

7. The interpersonal skills necessary to relate effectively with various levels of hospital personnel.

8. The leadership and organizational skills necessary to participate in program improvement teams/projects and educational program development skills.

Marketing Statement

About Northwest Community Healthcare

In January 2021, Northwest Community Healthcare (NCH) joined NorthShore University HealthSystem, which is now NorthShore - Edward-Elmhurst Health. The NCH Arlington Heights campus features a 509-bed hospital with a Level II Trauma Center, Level III Neonatal Intensive Care Unit and a dedicated pediatric acute care center. Throughout the northwest suburbs, NCH has 23 doctor's offices; five immediate care centers; seven physical rehabilitation sites; and 13 lab locations.

NorthShore - Edward-Elmhurst Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit NorthShore.org, SwedishCovenant.org, NCH.org and EEHealth.org.

What you will need:Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options, including Domestic Partner Coverage
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities