Sr Manager HR, Service Delivery

2 months ago


seattle, United States Prime Team Partners Full time

Senior Manager, HR Service Delivery

Long term contract role (24 months), open to contract to hire

Hybrid onsite 3x a week in downtown Seattle, WA

Hourly rate of $90-105/hr


Are you a strategic, results-oriented HR leader with a passion for transformation? Our client is seeking a Senior Manager of HR Service Delivery to drive innovation and enhance employee experiences through cutting-edge solutions in HR Service Delivery, including Employee Portals, Knowledge Management, and Case Management. This role offers a unique opportunity to shape the future of HR technology and services for our client. Initially focused on technology implementation, this role will later evolve into a leadership position within HR. Join a team that values innovation, collaboration, and strategic impact


In this high-impact role, you'll lead our client's HR Service Delivery track within a larger HCM implementation, working with top-tier HR, IT, and business leaders. Your mission will be to design, implement, and optimize a world-class, cloud-based HCM system. You'll shape new functionalities and processes, ensuring regulatory compliance, operational excellence, and a best-in-class employee experience. This is your chance to champion change, streamline HR processes, and elevate the employee journey.


Key Responsibilities:

  • Spearhead HR Service Delivery strategy, prioritizing efficiency, compliance, and employee satisfaction.
  • Collaborate closely with IT and business leaders to deliver an effective HR technical roadmap.
  • Drive high-performing project teams to implement transformative, cloud-based HCM solutions.
  • Stay current with the latest HR tech trends, infusing innovation into every project phase.
  • Build and lead a nimble, high-performing Shared Services team focused on exceptional service and analytics.


Qualifications:

  • Bachelor's degree in HR, IT, or related discipline.
  • 7-10 years of experience in HR, IT, or related fields, with demonstrated expertise in implementing large-scale ERP/Cloud solutions, particularly in HCM.
  • 5+ years leading high-performing HR/IT teams with a focus on process improvement.
  • Strong project management and stakeholder collaboration skills.


Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local laws.



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